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Research Contractor (AI-Moderated Research) at Outset. Remote Location: Remote. Outset invented a better way to do research: AI-powered user interviews. . Global brands like Hubspot, Microsoft, Uber and Nestle use Outset to achieve deeper, qualitative insights about their users at unprecedented speed and scale.. The research industry is massive (>$140B and growing) and ripe for disruption. Incumbents are outdated, slow, and burdened by high-cost services. That's our opportunity.. Outset is backed by top Silicon Valley investors and raised a $30M Series B in December 2025—less than six months after our Series A—led by Radical Ventures with participation from M12 (Microsoft’s venture arm), 8VC, Y Combinator, and Adverb Ventures. . The raise follows a breakout year, with our business growing 8x as enterprise customers across industries adopt our category, AI‑moderated research, as the new standard for understanding people. . We’re a tight-knit team serving some of the world’s largest enterprises. Type:. Contract / flexible • . Commitment:. ~20–40 hours per week (minimum 20), 3-month commitment • . Location:. Remote. Outset is growing its network of research contractors to support a rising volume of managed services projects on our AI-moderated platform. This is a flexible, project-based engagement: we'll call on you as capacity demands, for anywhere from about 20 to 40 hours in a given week.. You'll work primarily behind the scenes to help our Customer Experience team execute high-quality research for customers, with some potential for customer-facing communication.. Because we want people who can ramp quickly, prior hands-on experience with AI-moderated or unmoderated research is a strong preference.. Responsibilities . Depending on the project and your strengths, engagements may include any of the following:. Guide and screener programming. — build out discussion guides and screeners in the Outset platform. Guide refinement and development. — sharpen and iterate on research guides, async or live. Participant recruitment management and fielding. — manage recruitment and keep projects fielded and on track. Qualifications. 3-5+ years of research experience (qualitative and/or mixed methods). Hands-on experience with unmoderated research and/or AI-moderated research platforms, including what makes a strong guide and participant experience. Very strong attention to detail - precise, thorough, and reliable in execution. Comfortable working independently and flexibly. Clear communicator who can operate with light oversight and deadlines. Contract Details . Flexible, on-call project work (~20–40 hrs/week). Fully remote. Non-compete on concurrent work: contractors may not perform overlapping work for Outset competitors during the engagement, and will handle customer data and account access under agreed confidentiality terms.