Telecommute Phone Support at GSS Lake Forest Home Care

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Telecommute Phone Support at GSS Lake Forest Home Care. Remote Location: Irvine . We are seeking a highly motivated individual to join our team as a Telecommute Phone Support specialist. In this role, you will be responsible for providing exceptional customer service and technical support over the phone. This is a remote position, allowing you to work from the comfort of your own home.. Responsibilities:. Answer incoming phone calls and provide assistance to customers. Troubleshoot technical issues and provide solutions. Document customer interactions and resolutions in the system. Escalate complex issues to the appropriate team members. Follow up with customers to ensure satisfaction. Qualifications:. Excellent communication skills. Strong problem-solving abilities. Previous experience in customer service or technical support. Ability to work independently and manage time effectively. Comfortable working in a remote environment. Skills:. Proficient in using phone systems and customer support software. Ability to multitask and prioritize tasks. Attention to detail. Ability to remain calm and professional under pressure. If you are a self-motivated individual with a passion for helping others, we would love to hear from you. Apply now to join our team as a Telecommute Phone Support specialist!. Full time or Part Time . Benefits: Health, Dental, Life and AD&D Insurance, Employee Wellness and 401k plans,employee stock purchase plan(ESPP),Paid Time Off and Holidays. These takes place after working for the company after 30 days., Working hours - Monday - Friday 9- 5, or flexible you can work anytime of your choice as long as working hours are completed