
Client Success Specialist | Remote, Part-Time at Switchboard Hiring. Remote Location: Denver, CO. Switchboard Hiring is interviewing for a . Growth-Focused Client Success Specialist. on behalf of our client, . Agolix. . This isn't your typical support role - we're looking for someone who naturally drives growth through exceptional client management and strategic thinking.. Job Details. Location:. Remote . (Open to US based candidates only). Hours:. Part-time, 20 hours per week. Compensation: . $30-35/hr + Bonus . Benefits:. this is a long-term contract role (1099) and not benefit eligible. Sponsorship:. Sponsorship not available. Position only available to those within the US with legal authorization to work. . About This Role. As the Client Success Specialist you will:. Drive customer retention and expansion - analyze customer metrics, identify growth opportunities, and work directly with clients and prospects to increase revenue and client satisfaction. Manage client and prospect communications via multiple channels, leading with a consultative, solution oriented approach. Conduct software demos and create customized assessments for new and existing clients . Manage various admin/testing/processing duties as needed, working directly with the founders and operators of Agolix (. Jen. and . Witt). . Who We Are Looking For. . Self-starter looking for a long-term, part-time opportunity with flexible hours (15-30 hours per week typically between 8am-5pm, ET).. Previous experience in a B2B SaaS customer facing role. . You have a growth mindset and have experience in improving client outcomes.. Natural consultative communicator who builds trust and uncovers customer needs with positivity and enthusiasm. . Technical aptitude with software tools like Google Workspace, Excel, Slack, Trello and Zoom (bonus for experience with WordPress, Canva, ActiveCampaign, Stripe).. Bonus: experience with marketing automation tools and customer data analysis.. Switchboard Hiring's Interview Process. Submit your application. - Consider this your first interview! We are evaluating your ability to communicate effectively and genuinely; your responses will determine if you move to the next stage. . Recruiter Screen. - 30 minute video interview with a Switchboard recruiter. Hiring Manager Interview. - 30 minute video interview with Jen, Agolix CEO. Final Interview. - 60 minute video interview with additional Agolix team members. Reference and criminal background check to be completed after offer is extended