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IT Support Specialist at WeTravel. Remote Location: Amsterdam Office. 👋 From Your Hiring Manager. Hi! I’m Ivan Tarapon, Director of Platform & Infrastructure here at WeTravel.. I joined WeTravel to help build a secure, reliable, and scalable IT environment as we grow. Our team’s mission is to empower every WeTravel employee with the tools and support they need to work efficiently, securely, and without friction — no matter where they are in the world.. We’re looking for an . IT Support Specialist. to help us level up — someone who’s organized, curious, and not afraid to jump into a challenge.. If you’re a problem-solver who thrives in remote setups, enjoys helping others, and gets excited about automation and optimization, you might be just who we’re looking for.. How We Work. Our IT team is small but mighty, and plays a critical role in making sure WeTravelers have a seamless tech experience. You’ll be the go-to person for day-to-day support, but also take part in bigger-picture improvements and proactive initiatives.. You’ll be working closely with teams like People, Operations, and Engineering — not just reacting to issues, but actively improving how we manage our tools and systems. Our stack is modern and remote-friendly: think . Google Workspace. , . Slack. , . Kandji. , . Atlassian. , . 1Password. , and a Mac-only environment.. We're looking for someone who enjoys structure but doesn’t need hand-holding — you’ll have room to own projects and implement your own ideas. And yes, we really . do. like people who automate the boring stuff. 😉. You Should Apply If You…. Have solid experience supporting Mac environments in business settings.. Have worked with tools like Google Workspace (G Suite), Slack, 1Password, Kandji (or similar MDM), and Atlassian products (Jira, Confluence).. Enjoy helping non-technical colleagues solve technical problems — with patience and clear communication.. Are organized and take a methodical approach to solving IT issues.. Have a proactive mindset: you spot inefficiencies, suggest improvements, and love automating workflows (bonus if you script!).. Can work independently and thrive in a fully remote setup.. You Might Not Be the Right Fit If You…. Prefer a very structured, ticket-heavy IT environment with little room for flexibility.. Don’t feel confident managing Mac systems and Google Workspace environments.. Get overwhelmed by juggling multiple tools or shifting priorities.. Don’t enjoy helping others or explaining technical concepts to non-technical teammates.. On a Weekly Basis, You’ll Be…. Providing daily hands-on IT support for our remote team — especially around Mac devices and core tools. Managing access, permissions, and user setups across Google Workspace, Slack, Kandji, 1Password, Jira, and Confluence. Partnering with HR and Ops to ensure smooth onboarding/offboarding and operational workflows. Creating and improving internal IT processes, identifying automation opportunities, and owning initiatives from idea to execution. Helping us scale and stay secure as our team grows. Benefits. Competitive compensation.. Generous "Time to Recharge" policy — enjoy unlimited paid time off to rest, recharge, and show up as your best self.. Work remotely for a maximum of 4 weeks per calendar year.. 2-week cross-functional onboarding program.. Annual team off-site (often somewhere sunny 🌊).. Cycle-to-work scheme (Swapfiets subscription) or commuting reimbursement.. Tuesday team lunches and after-work social events.. Beautiful office in central Amsterdam – rooftop garden and right by Rokin metro.. Extensive paid family leave.. Three paid volunteer days per year — take time to give back to causes you care about, on us.. Cutting-edge equipment and tools to set you up for success.. Join an international, travel-loving team with a passion for adventure and innovation.. Please note:. For this role, we can only consider candidates who have the full legal right to work in the Netherlands/EU (citizenship or residency). Unfortunately, WeTravel is not able to offer visa sponsorship or relocation assistance at this time.. About WeTravel. Founded in 2016, WeTravel aims to be the Operating System of any multi-day and group tour operator.. Travel gives people new experiences and brings them together, sometimes in life-changing ways. That’s especially the case for . group travel and multi-day travel. where the trip participants (travellers) get to really immerse themselves. Passionate travel organizers make this magic happen and WeTravel is here to support those travel companies. We help them publish their trip offerings, generate leads and follow through to convert them to bookings, process payments around the world, pay suppliers/vendors, and digitise their operations. This helps multi-day travel organizers get more bookings, save time, and save money. . We are a global, diverse, fun team with high ambitions but no ego. Our team is driven to continuously improve our technology; ensuring that our clients always have the best possible solutions at their fingertips. We have offices in San Francisco, Amsterdam, Boston, Sydney, and Baku.. Equal Opportunities. WeTravel is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applicants from all backgrounds, experiences, and perspectives. If you're excited about this opportunity and believe you're a good fit, we encourage you to apply and join us in transforming the travel industry!