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Email Marketing & Retention Manager (part-time) at NinjaTech AI. Remote Location: SF Bay Area, CA, USA. We invite you to join NinjaTech AI as an . Email Marketing & Retention Manager. as we are building autonomous AI agents, AI infrastructure and AI Operating System to empower B2C and B2B customers worldwide.. This is a . remote part-time (5-10 hrs/week) contract role.. . If you are an Email Marketing expert and want to add a Gen AI / Agentic AI startup to your portfolio, this is a great opportunity for you! . NinjaTech AI built an Agentic AI product from the ground up: we use cutting edge tools and do a lot of innovative work, while prioritizing fast iteration and quick delivery.. Reporting directly to the VP of Product (ex-Google), you will help up to solve these. . challenges:. Engage almost 1M free users:. Design and execute data-driven email campaigns that activate free users and guide them toward paid conversion.. Reduce churn and increase retention:. Build sophisticated nurturing and retention flows that keep our growing paid user base engaged and educated.. Optimize onboarding flows:. Reimagine and improve our current onboarding and activation email sequences to increase product adoption.. Drive revenue through email:. Create targeted campaigns that support upsell and renewal initiatives while maintaining a customer-centric approach.. About us:. NinjaTech AI. is a generative AI startup (B2C and B2B) with headquarters in Silicon Valley and offices in Sydney and Vancouver. Our Engineering team is mostly ex-AWS and our Product and UX team is ex-Google. Backed by Alexa Fund and Samsung Ventures, we're on track to raise Series A funding in 2025.. Our flagship product, . SuperNinja. , is an advanced agentic AI platform with full OS capabilities, performing website creation, end-to-end coding, advanced data analysis, and more.. Our team works in a fast-paced and collaborative work environment. We get a lot done when we ideate together and iterate quickly. . What you will do:. Email Campaign Strategy & Execution:. Own the email marketing function end-to-end, from strategy development to copywriting, design coordination, and deployment across the customer lifecycle.. Retention & Nurturing Flows:. Design and build automated email flows for onboarding, activation, engagement, retention, win-back, and expansion, using behavioral triggers and advanced segmentation.. Copywriting & Content Creation:. Write engaging, conversion-focused email copy that resonates with both technical and non-technical audiences.. Segmentation & Personalization:. Develop and implement advanced segmentation strategies to deliver personalized experiences based on user behavior, product usage, subscription tier, and lifecycle stage.. Data Analysis & Optimization:. Monitor and analyze key email metrics (open rates, CTRs, conversion rates, churn impact, revenue attribution) and continuously optimize campaigns through A/B testing and experimentation.. Strategic Recommendations:. Identify opportunities to improve the customer journey, reduce friction points, and increase lifetime value through email marketing initiatives.. About your qualifications:. 3-5+ years of hands-on email marketing experience. in B2B SaaS and/or B2C environments, with a proven track record of managing email marketing end-to-end. Experience with Ortto is a plus.. Retention & nurturing expertise:. Demonstrated experience building complex, multi-step email flows for onboarding, activation, retention, and expansion.. Exceptional copywriting skills:. Ability to write clear, compelling, and conversion-focused email copy that engages diverse audiences.. Data-driven approach:. Proven ability to use analytics to drive decisions, with specific examples of how you've improved open rates, CTRs, conversion rates, and retention metrics.. Segmentation mastery:. Deep understanding of customer segmentation strategies and experience implementing sophisticated targeting based on behavior, lifecycle stage, and product usage.. Strategic thinking:. Ability to think beyond tactics and develop comprehensive email strategies that align with business goals and customer needs.. Self-starter mentality:. Comfortable working independently in a part-time capacity while collaborating effectively with a distributed team.. This is an hourly-paid, 1099-contract position. Bill rate DOE and candidate's location.