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Platform Engineer at Keycard Labs. Remote Location: Canada - Remote. About Keycard. Keycard is on a mission to . redefine machine identity for the AI Era. —empowering developers to seamlessly connect people, agents, and services across networks, clouds, and applications. As generative AI and agent-based workflows grow more sophisticated, they demand real-time, adaptable access patterns. Keycard unlocks dynamic, identity-based credentials, ensuring every agent and service operates with precise, contextual permissions—creating a robust foundation for trusted AI systems.. We envision a . global identity network. , underpinned by . open protocols. , allowing distributed systems to adapt . dynamically. , scaling to handle complex AI workloads, and maintain . cryptographically verifiable. trust relationships. By rethinking secret management and machine identity from first principles, our goal is to delight developers, meet the performance demands of platform engineers, and establish new security primitives for cloud-native architectures—all in an . inclusive. , . collaborative. environment focused on consistent, high-quality execution and crafting products that developers love so much they bring them everywhere they go.. The Role. As a Platform Engineer at Keycard, you will design, build, and scale the core infrastructure that powers our global identity network for AI agents. You’ll translate strategic vision into robust, scalable, and secure systems—directly impacting our technology, products, and overall company success. Working closely with the founders and an exceptional engineering team, you will guide technical direction, drive operational excellence, and cultivate a culture of innovation and craftsmanship.. What You’ll Do. Build the Platform for AI’s Future:. Design and implement the core infrastructure that enables millions of autonomous agents to exchange identity data securely and in real time.. Bridge Vision and Execution:. Translate high-level product and business requirements into well-defined infrastructure projects, ensuring alignment and efficient delivery across teams.. Architect for Global Scale: . Create multi-region, highly available systems that deliver sub-millisecond latency for identity verification worldwide while balancing consistency, availability, and partition tolerance.. Champion Platform Excellence:. Establish platform-engineering best practices—self-service infrastructure, automated deployment pipelines, and comprehensive observability—that make the right thing the easy thing.. Enable Developer Velocity: . Build internal developer platforms, tools, and abstractions that let engineers focus on features instead of infrastructure; drive IaC and GitOps across the organization.. Drive Operational & Security Excellence:. Implement monitoring, alerting, and incident-response systems to achieve enterprise-grade SLAs; embed zero-trust principles and compliance-ready controls without sacrificing velocity.. Cultivate Engineering Culture:. Lead design sessions, mentor teammates, and foster a collaborative, blameless environment focused on continuous improvement and iterative delivery.. What We’re Looking For. Platform Engineering Expertise:. 5+ years building and operating production platforms at scale, with deep experience in Kubernetes, service-mesh architectures, and cloud-native technologies (AWS, GCP, or Azure).. Infrastructure-as-Code Mastery:. Proficiency with Terraform, Pulumi, or similar IaC tools; you believe infrastructure should be versioned, reviewed, and tested like application code.. Systems Thinking & Distributed Systems Know-How:. Ability to design for failure, conduct chaos engineering, and build anti-fragile systems; strong grasp of modern cloud principles and cryptographic systems.. Developer-Experience Champion:. Passion for making infrastructure invisible to developers while empowering them with the right abstractions; experience building CI/CD pipelines and self-service tooling.. Security-First Mindset:. Deep understanding of zero-trust architectures, network security, and compliance frameworks; ability to implement controls that protect without slowing delivery.. Communication & Ownership: . Exceptional ability to translate complex ideas for diverse audiences, lead through ambiguity, and take full responsibility for outcomes.. Strong Candidates May Also Have. Experience building platforms for AI/ML workloads (GPU orchestration, model-serving, real-time inference). Background in edge-computing platforms with intelligent routing and caching. Expertise in observability systems (Prometheus, Grafana, OpenTelemetry, Datadog) at scale. Event-driven architecture experience using Kafka, Pulsar, or similar technologies. GitOps workflows with ArgoCD, Flux, or similar tools. Knowledge of eBPF, service-mesh tech (Istio, Linkerd), or custom Kubernetes operators. Contributions to CNCF projects or other open-source infrastructure tools. Experience with SOC2, ISO 27001, or similar compliance frameworks. Building multi-tenant SaaS platforms with strong isolation guarantees. Experience implementing cell-based architecture for resilience and blast radius reduction. Proven track record designing and operating multi-cloud or hybrid cloud solutions. Passion for platform-engineering communities, conference speaking, or technical writing. What We Offer. Competitive Compensation & Equity:. Market-competitive salaries with generous equity packages for early employees, vesting over 4 years with a 1-year cliff.. Comprehensive Benefits:. Competitive health, dental, vision, and paramedical coverage for you and your family, so you can focus on building and staying healthy.. Flexible, Remote-First Work:. As a remote-first company, we prioritize asynchronous collaboration, with hiring focused in North and South America. We want to hire the best.. Time Off to Recharge:. We offer 4 weeks of vacation, 11 statutory holidays, 1 volunteer day, and parental leave. We encourage at least 2 weeks off annually to recharge so you can show up and push forward every day.. Autonomy & Impact:. Join our team and shape not only our technology but also what we build and how we build it. You'll be empowered to make meaningful decisions, grow in your craft, and lead at the forefront of the AI infrastructure that is transforming the future of work.. Top-of-the-Line Equipment:. A new MacBook Pro plus a $500 stipend for peripherals (headphones, mic, camera) so you can collaborate at your best.. Access to the latest AI tools:. The way developers build software is evolving. To lead this transition and stay at the forefront of agent-driven workflows, you need the most powerful developer capabilities available.. Why Join Us?. Core Mission. Keycard is driving a fundamental shift in AI infrastructure: . enabling trusted, autonomous agents. through dynamic, identity-driven access controls. This is a rare opportunity to help define how AI systems interact and operate in production environments.. Technical Impact. You'll help invent and shape the critical infrastructure that enables widespread adoption of AI in production use cases, reinventing how developers build and deploy autonomous systems while ensuring they remain secure and trustworthy.. Culture & Team. By joining as an early employee, you'll have the opportunity to help curate a culture of iterative craftsmanship, disciplined AI development, and consistent high-quality delivery with real impact. You'll collaborate with founders and investors who have championed identity, security, and developer tools from seed to scale with companies like Snyk, Okta, Auth0, Signal Sciences, Heroku, Kraken, and Salesforce.. If you're energized by the intersection of . AI systems. and . distributed infrastructure. and want to advance both . developer productivity. and . AI security. , with a hunger to learn & have an impact, we'd love to explore how you can help us shape the future of software.