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Specialist, Wish Cruises at Make-A-Wish America. . Location: Remote. Who We Are: . . Our vision is to grant the wish of every eligible child. Through our mission, we are uniting communities to grant life-changing wishes. As the world’s largest wish-granting organization, we strive to create a sense of community and an environment where we warmly embrace our wish families, volunteers, and colleagues.. . Joining Make-A-Wish means becoming part of a mission that believes in the power of a wish.  . . Location:. . Remote positions are open to applicants based anywhere in the continental U.S. Hybrid positions are open to applicants based in the Phoenix, Arizona area. . . Applicants must be authorized to work for ANY employer in the U.S. We do not sponsor employment visas or other immigration processes to attain or maintain employment eligibility.. Position Summary: . . This position manages the in-kind program for our Disney cruise partners, including handling booking requests for wishes on behalf of chapter program staff. Collaborates with cross-functional teams, including Corporate Alliances, Medical Affairs, Finance, as well as the corporate partner, in developing and coordinating this in-kind partnership and program.. . Knowledge and Abilities:. . . Exceptional customer service and interpersonal skills for building and developing effective business relationships with national and chapter staff, vendors, and donors.. . Excellent written and verbal communication skills with strong attention to detail.. . Strong organizational and analytical skills with ability to handle multiple projects and deadline pressures.. . Discretion with confidential and sensitive information.. . . Duties & Responsibilities:. . . Manages and coordinates the cruise in-kind program for Disney in support of chapter wish requests.. . Advises and supports chapters on program utilization.. . Collaborates with Corporate Alliances team in securing, developing, and optimizing this in-kind resource for chapters, ensuring alignment with chapter needs, developing efficient processes and trainings, and communicating with stakeholders.. . Analyzes, tracks and reports on program utilization.. . Synthesizes and shares chapter feedback to improve program impact.. . Directly completes booking requests.. . Prepares and updates program documentation, including request forms, process documents, and fact sheets.. . Performs other job duties, as assigned.. . . Qualifications:. . . Bachelor’s degree or equivalent work experience preferred.. . Experience with travel planning, including coordination of medical needs during travel.. . 1-3 years of non-profit experience required; experience in Make-A-Wish chapter or other federated not-for-profit organization preferred.. . Strong knowledge of Microsoft Office applications required, including demonstrated expertise in Word, Excel, PowerPoint and Outlook.. . Experience with Salesforce systems preferred.. . . Working Conditions:. . . Ability to thrive in a remote-first environment.. . Some travel may be required.. . May require work outside a traditional Monday – Friday work week, and outside normal business hours.. . This Role's Hiring Range. $51,200. - . $53,800. . USD. What We Offer:. . Benefits. . . Comprehensive benefit package, . effective day 1. : Medical, Vision*, Dental*, Wellness. . Competitive compensation with annual incentive potential  .  .  . . Health Savings Account and Flexible Spending Account Options  .  .  . . Health Reimbursement Account fully funded by Make-A-Wish. America. . Short Term Disability*, Long Term Disability* and Life Insurance.  . . Additional Insurance Plans: Accident, Critical Illness, Hospital Indemnity, Pet Insurance through Figo.  . . 401(k) Retirement Savings Plan . with 5% match after one year of service. . Eligibility for student loan forgiveness through the . Public Service Loan Forgiveness Program.   .  . . The organization will send a laptop, 24” monitor, and a docking station/adaptor to new hires . . . Time Off. . . Up to 15 PTO days.  . . 10 Sick Days.  . . 11 Paid Holidays.  . . 2 Volunteer Days after one year of service.  . . 2 Personal Days accrued annually .  .  . . Parental Leave   .  .   . . . Also....  . . . Employee Awards and Recognition Programs  .  .  . . Individual and Leadership Development   .  .  . . Discounts and special offers for theme parks, events, hotels, concerts, and movie tickets .  .  . . . *Monthly premiums paid for the employee for vision, dental, and short/long term disability.