Transaction Specialist - NJ/PA at Serhant. . Location: New Jersey. Transaction Specialist. . Remote | NEW JERSEY or PENNSYLVANIA. . About SERHANT.. . . SERHANT. is the most followed real estate brand globally, redefining the traditional brokerage model through media, content, and innovation. Powered by a full-service in-house film studio and amplification platform, we position our properties—and our agents—in front of more people than anyone else.. . . About the Role. . . We are seeking a detail-oriented . Transaction Specialist. to play a crucial role in ensuring smooth, compliant transactions across our team. In this role, you will manage transaction workflows end-to-end, including document compliance, commission processing, and agent support.. . . You will serve as a key partner to agents, guiding them through systems, processes, and requirements while ensuring accuracy and timeliness at every stage of the transaction lifecycle. This role requires a strong understanding of compliance, financial accuracy, and internal systems, along with the ability to proactively identify issues and drive solutions.. . . Key Responsibilities. . . . Transaction & Compliance Management. . . . Review, audit, and manage transaction files to ensure compliance with brokerage and state-specific requirements . . . . . Maintain accuracy across all deal stages, demonstrating a strong understanding of transaction statuses and workflows . . . . . Identify and resolve missing or incorrect documentation that may delay closing or commission processing . . . . . Independently complete compliance reviews within SkySlope, ensuring files meet all required standards . . . . . Apply a deep understanding of company policies, regional requirements, and escalation paths (including Broker of Record involvement) . . . . . Commission Processing & Financial Accuracy. . . . Queue, review, and process commissions with a high degree of accuracy and accountability . . . . . Audit commission structures including splits, referral fees, transaction fees, and co-broke agreements. Strong understanding of team structures and dynamics. . . . . . Identify and flag discrepancies such as missing splits, deposit mismatches, and incorrect GCI calculations . . . . . Validate commission data against compliance documentation and financial records . . . . . Generate CDAs, support escrow release processes, and ensure proper payment readiness . . . . . Agent Support & Communication. . . . Serve as a primary point of contact for agents, providing timely and accurate support on transaction status, submissions, and payment timelines . . . . . Proactively communicate with agents to resolve outstanding items required to close transactions . . . . . Manage and respond to a shared inbox, ensuring all assigned communications are addressed by end of day . . . . . Tag and route inquiries appropriately across internal teams based on ownership and subject matter . . . . . Systems & Process Expertise. . . . Act as a subject matter expert in transaction and commission platforms, including Total Brokerage and SkySlope . . . . . Maintain detailed notes within transaction records, documenting agent communications and internal escalations . . . . . Utilize internal tools such as deposit logs to investigate pending funds and transaction discrepancies . . . . . Operational Excellence & Workflow Optimization. . . . Manage a high volume of transactions across multiple stages. . . . . Self-prioritize tasks and operate independently with minimal oversight in a fast-paced environment . . . . . Demonstrate strong attention to detail and accuracy aligned with internal quality thresholds . . . . . Identify inefficiencies in workflows and proactively implement scalable improvements . . . . . Collaborate cross-functionally with Agent Finance, Accounting, and Brokerage Operations. . . . . Support ongoing training and knowledge-sharing initiatives to improve team efficiency and agent experience . . . . . . Qualifications. . . . Bachelor’s degree in Finance, Accounting, Business, or related field preferred.. . . . . 3-5 years of experience processing real estate transactions. SkySlope experience preferred.. . . . . New Jersey and/or Pennsylvania Real Estate License is required. . . . . . . Skills & Competencies. . . . Exceptional attention to detail in auditing documents and financial data . . . . . Strong analytical and problem-solving skills . . . . . Excellent written and verbal communication skills . . . . . High level of customer service and responsiveness . . . . . Advanced proficiency in Excel (pivot tables, lookups, etc.) . . . . . Strong organizational and time management skills with ability to manage multiple priorities . . . . . Ability to quickly learn new systems and adapt to evolving processes . . . . . Self-starter with the ability to work independently and drive results . .
Transaction Specialist - NJ/PA at Serhant