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Network Controller at C3EL. . Location: Scott AFB, IL. Overview:. . . . . Job Title:.  Network Controller. . Security Clearance:. Top Secret. . Location. : Scott AFB, IL. . (Due to the nature of the work and contract requirements, U.S. Citizenship is required.. ). .  . . . . . Description:. . C3EL is currently recruiting a Network Controller to join our team at Scott AFB in IL. This position supports the Unified Capabilities (UC) Desk within DISA’s 24x7 Network Operations Center.. . (This role is considered "Mission Essential" and may require supporting rotating involves shift work, which includes nights and weekends.). Duties and Responsibilities may include, but not be limited to:. . . . Create/update/resolve unclear problems and issues faced, utilizing a broad knowledge of the network architect, utilizing the Service Now platform.. . Notify necessary points of contacts based on essential or heightened awareness networks, circuits, or location incidents .. . Execute network operations to include configuration and analysis of customer circuits across Time Division Multiplexing (TDM) and Session Initiated Protocol (SIP) trunks. . . Work directly with customers, UC stakeholders, and leaders internal and external to the organization across multiple areas to ensure maximum network availability to minimize or eliminate mission and operational impact.. . Proactively monitor network alarms across platform specific network management tools. . . Support all customers to include providing global situational awareness support. . . Verify that service has been restored upon resolution of all customer-initiated tickets.. . Provide timely situational awareness to leadership and the impacted community within discovery and ticket creation using approved communication methods as outlined .. . Proactively monitor network alarms across platform specific network management tools. . . Record, assess, track, and monitor incident tickets escalated to operational infrastructure.. . Utilize incident management applications to document all aspects of reported outages/degradations, isolations, escalations, and resolutions during the lifecycle of a service impacting network incident. . . Perform configuration maintenance on route plans, route lists device profiles, calling search spaces, and route partitions. . . Assess, identify, and recommend resolutions to various network incidents and/or configuration deficiencies.. . Develop and/or recommend solutions and processes pertaining to UC and DRSN operations.. . .  . . Minimum Qualifications:. . . . . . U.S. Citizenship.. . An active, in-scope US Government issued . Top Secret.  clearance.. . 2+ yrs of recent and relevant technical experience.. . Current DoD-8570 IAT Level 2 baseline certification (Security+ CE, or equivalent).. . Ability to work in a 24/7 shift work environment.. . General understanding of both voice infrastructure and IP network topologies.. . .  . . . . . Desired Qualifications:. . . . . . Prior Military experience or experience working as a contractor in a Government environment is preferred. . . Network+, CCNA, CCENT, JNCIA, or CCNP certifications are also desirable.. . Tech control facility or cyber transport experience.. . Circuit actions experience.. . Experience with MS Office suite, i.e. Outlook, Excel, Word, Access, PowerPoint, TEAMs.. . Experience with one or more of the following: alarm surveillance, call routing, session initiated protocol, media call flow, packet capture analysis, Juniper IP technologies.. . Knowledge in one or more of following: routers, switches, crypto devices, CISCO, Juniper, video teleconferencing (VTC), voice services, EVoIP/ECVoIP, VoSIP, fly-away kits, Defense Red Switch Network (DRSN), DSN Core.. . .  . . . . . Education:. . .  A minimum of a High School diploma or equivalent is required..