Digital Account Manager at Faircom New York. . Location: United States. DIGITAL ACCOUNT MANAGER. . . . Position Summary. . The Digital Account Manager supports the development and execution of digital fundraising campaigns for FNY’s nonprofit clients. This role focuses on managing day-to-day campaign activities across email, paid media, SMS and web, with an emphasis on donor acquisition, retention, and engagement.. . This position is ideal for a developing strategist with strong project management and client communication skills who can collaborate across teams and contribute to performance-driven campaigns.. . . . Key Responsibilities. . . Campaign Execution & Support. . . Support the implementation of digital fundraising campaigns across email, paid media (search, social, programmatic), websites, and SMS.. . Assist in coordinating digital efforts with direct mail and broader multichannel fundraising initiatives.. . Contribute to campaign planning and execution aligned with client goals and timelines.. . . Client Management & Communication. . . Serve as a day-to-day point of contact for assigned client accounts, supporting communication, reporting, and deliverables.. . Help manage timelines, budgets, and expectations with guidance from senior team members.. . Identify opportunities for optimization and testing based on campaign performance.. . . Team & Project Coordination. . . Coordinate with internal teams (creative, data, tech, paid media) to ensure timely and accurate delivery of campaign assets.. . Support quality assurance and ensure all deliverables meet client and agency standards.. . Assist with email setup and deployment as needed.. . . Performance & Reporting. . . Monitor campaign performance and assist in reporting on key metrics.. . Analyze results and contribute insights to improve future campaign performance.. . Stay informed on trends in digital media and nonprofit fundraising.. . . Qualifications. . . 4–6 years of experience in digital marketing, fundraising, or account management, preferably in an agency or nonprofit environment.. . Experience supporting integrated digital campaigns across email, paid media, and web.. . Familiarity with direct response marketing principles and donor engagement strategies.. . Strong organizational and project management skills with attention to detail.. . Ability to manage multiple projects and deadlines in a fast-paced environment.. . Strong communication skills and ability to collaborate across teams.. . Comfort working with data and campaign performance metrics.. . . Desired Skills & Tools. . . Experience with CRM, email, and donation platforms such as Salesforce, MailChimp, Blackbaud, or Fundraise Up.. . Familiarity with Meta Ads Manager, Google Ads, and Google Analytics (GA4).. . Basic understanding of Google Tag Manager and reporting tools.. . Working knowledge of SEOand AEO best practices.. . . . Location . This is a remote position. Preference will be given to candidates based in New York City, with occasional in-person collaboration and periodic travel as needed.
Digital Account Manager at Faircom New York