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Manager, Entertainment and Sports Relations at Make-A-Wish America. . Location: Remote. Who We Are: . . Our vision is to grant the wish of every eligible child. Through our mission, we are uniting communities to grant life-changing wishes. As the world’s largest wish-granting organization, we strive to create a sense of community and an environment where we warmly embrace our wish families, volunteers, and colleagues.. . Joining Make-A-Wish means becoming part of a mission that believes in the power of a wish.  . . Location:. . Applicants must be authorized to work for ANY employer in the U.S. We do not sponsor employment visas or other immigration processes to attain or maintain employment eligibility.. . Remote positions are open to applicants based anywhere in the continental U.S. Hybrid positions are open to applicants based in the Phoenix, Arizona area. . Position Summary:. . The Manager, Entertainment & Sports Relations serves as a key liaison between the sports and entertainment industries and Make-A-Wish chapter representatives, managing the end-to-end coordination of celebrity and sports-related wishes experiences.  With experience in project management and a strong background in entertainment, sports, or event planning, this role requires a high level of professionalism, emotional intelligence, and commitment to providing world-class customer service to internal and external partners and wish families. . . Core Knowledge, Skills, and Abilities:. . . Demonstrated success in managing complex projects and coordinating logistics in fast-paced environments. . . Exceptional customer service and interpersonal communication skills with the ability to build trust across diverse stakeholders. . . Ability to work collaboratively with high-profile industry professionals, talent representatives, and nonprofit chapter staff. . . Strong organizational skills with the ability to prioritize multiple projects and meet critical deadlines. . . Sound judgment and discretion when working with sensitive information or high-visibility individuals. . . . Key Duties and Responsibilities:. . . Manages the fulfillment of celebrity and sports-related wishes. , . acting as a primary point of contact between Make-A-Wish chapters and talent representatives, including agents, publicists, and team PR managers. . . Delivers high-touch customer service to Make-A-Wish chapters and international affiliates, ensuring all logistics are handled with empathy, professionalism, and responsiveness. . . Coordinates multiple aspects of the wish experiences. ,. including scheduling, talent communication, onsite support (where-needed), and contingency planning. . . Builds and maintains relationships with key entertainment and sports contacts to support ongoing and future wish opportunities. . . Ensures that wish experiences are tailored to the unique needs and preferences of each wish child and family, with close attention to medical, mobility, or scheduling requirements. . . Leads cross-functional planning and logistics for wishes involving athletes, celebrities, influencers, or media properties, ensuring alignment with Make-A-Wish brand values. . . Maintains and updates Salesforce CRM records. ,. tracking wish statuses, follow-ups, and industry engagement; generates reports to support planning and workload management. . . Attends select events and wish experiences. ,. providing onsite support and relationship management when appropriate; identifies and deploys local volunteers when travel is not feasible. . . Collaborates with internal and external teams to gather stories and visuals from wish experiences for potential media and promotional use, obtaining all necessary approvals and releases. . . Creates and maintains celebrity and talent contact profile database.. . Performs other related duties as assigned to support the Entertainment & Sports Relations team and broader organizational goals. . . . Qualifications:. . . Bachelor’s degree in Communications, Public Relations, Event Planning, or a related field required. . . Minimum of 5 or more total years of professional experience . . 3+ years  of specialized experience working in the sports, entertainment, event production, or talent management industries. . Proven project management responsibilities and experience. . . Experience working in or alongside nonprofit organizations is highly desirable. . . Proficiency in Microsoft Office Suite is required; experience with Salesforce or other CRM tools is strongly preferred. . . Ability to work independently and thrive in a remote-first environment with a collaborative, mission-driven team. . . . Working Environment:. . . This is a remote-first. . role; candidates must reside in the U.S. and be able to work across multiple time zones. . . Occasional travel to attend annual all-staff meetings and to host wishes or events (up to 15%).  . . May require work outside a traditional Monday – Friday work week, including nights and weekends.. . This Role's Hiring Range. $61,916. - . $68,000. . USD. What We Offer:. . Benefits. . . Comprehensive benefit package, . effective day 1. : Medical, Vision*, Dental*, Wellness. . Competitive compensation with annual incentive potential  .  .  . . Health Savings Account and Flexible Spending Account Options  .  .  . . Health Reimbursement Account fully funded by Make-A-Wish. America. . Short Term Disability*, Long Term Disability* and Life Insurance.  . . Additional Insurance Plans: Accident, Critical Illness, Hospital Indemnity, Pet Insurance through Figo.  . . 401(k) Retirement Savings Plan . with 5% match after one year of service. . Eligibility for student loan forgiveness through the . Public Service Loan Forgiveness Program.   .  . . The organization will send a laptop, 24” monitor, and a docking station/adaptor to new hires . . . Time Off. . . Competitive PTO starting at 15 days, with enhanced time off for senior roles. . 10 Sick Days.  . . 11 Paid Holidays.  . . 2 Volunteer Days after one year of service.  . . 2 Personal Days accrued annually .  .  . . Parental Leave   .  .   . . . Also....  . . . Employee Awards and Recognition Programs  .  .  . . Individual and Leadership Development   .  .  . . Discounts and special offers for theme parks, events, hotels, concerts, and movie tickets .  .  . . . *Monthly premiums paid for the employee for vision, dental, and short/long term disability.