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Franchise Support Specialist (Remote – Chicago Area Preferred) at WIN Home Inspection. . Location: Chicago. Job Description for Franchise Support Specialist (Remote – Chicago Area Preferred):. . 👉 Want to play a key role in helping small business owners succeed?. . WIN Home Inspection is looking for a Franchise Support Specialist to champion our franchise owners. You’ll be their go-to partner, coordinating across marketing, training, and tech teams, while also supporting projects that strengthen our franchise system.. . What You’ll Do:. . . Be the main point of contact for franchise owners, building trust and rapport. . Champion and coordinate requests with internal marketing, training, and tech teams. . Provide responsive, empathetic support and follow-through on client needs. . Contribute to projects such as training programs, marketing reviews, and process improvements. . Troubleshoot and provide guidance as you grow expertise in our systems. . . What We’re Looking For:. . . Friendly and empathetic with a flair for marketing. . Natural leader with a drive to grow professionally and personally. . Quick learner, organized and persistent in getting things done. . 4+ years in client service or customer success (preferred but not required). . . Why WIN. . . 100% remote role (Chicago-area candidates preferred). . Collaborative, inclusive culture built on respect and growth. . Health, dental, vision insurance + PTO + 401(k) match. . Career development and advancement opportunities.