We are redirecting you to the source. If you are not redirected in 3 seconds, please click here.

Patient Access Specialist at Smarter Technologies. . Location: Remote. Scope of Work. . Access HealthCare’s . Patient Access Specialists . work collaboratively with several health organizations & doctor offices to schedule patient appointments and provide advanced patient support over the phone. Specialists have experience in healthcare and are able to provide a high-level of support to complex clients.. . We are seeking dependable candidates who have a passion for helping others and have been in previous roles handling a high-volume of calls while they seek ways to create a positive experience for every patient.. .  . . Key Responsibilities . . . Answer a high volume of calls a day using a multi-line phone. (80+ calls/day). . Schedule appointments for multiple clinical sites according to client-specific protocols.. . Gather & input patient demographic and insurance information into the practice management system.. . Report complex clinical issues to the appropriate supervisor/client partner.. . Document call activity, outcomes, and other notes as needed in the client system.. . Work collaboratively with colleagues to meet the goals and objectives of the department.. . Assist callers and navigate them to the appropriate resources.. . Must meet all attendance and performance standards.. . .  . . Key Requirements: . . . 1 year of experience in healthcare patient service. . 1 year of experience handling a high volume of inbound calls. . Experience using an EMR and scheduling software. . Excellent communication skills over the phone. . Strong Internet Speed & access to router via Ethernet Cord (Minimum speed: 20mbps Download & 6mbps Upload). . . Preferred Qualifications:. . . Call Center experience. . Ability to multi-task in a fast-paced environment with a high degree of attention to detail. . Hourly Pay Rate. $16. - . $17. . USD