Fulfillment Center Operations Lead at Runwise. . Location: Remote. The Role. . Our Long Island City Fulfillment Center is the operational heart of Runwise, supporting thousands of building installations nationwide. As a Fulfillment Center Operations Lead, you will lead day-to-day warehouse operations while building the systems, processes, and team structure that enable us to scale efficiently.. . This is a highly dynamic role that blends frontline leadership with analytical problem-solving. You will manage a small team of associates, own daily execution on the warehouse floor, and partner cross-functionally to improve how inventory flows through our network.. . This role is ideal for someone early in their career who wants to develop as both an operator and a leader—someone who can motivate a team, solve problems with data, and isn’t afraid to jump in and execute alongside their team.. . Problems You’ll Help Solve. . How do we build a fulfillment center that scales efficiently as Runwise expands across cities and thousands of buildings?. . How do we structure warehouse layouts, stowing strategies, and workflows to maximize space and efficiency?. . How do we ensure consistent, high-quality execution across receiving, picking, packing, and shipping?. . How do we balance labor planning and staffing to meet demand while maintaining efficiency?. . How do we create repeatable processes and SOPs that reduce errors and improve speed?. . What You’ll Do. . Fulfillment Center Operations & Leadership. . Lead daily warehouse operations across receiving, stowing, picking, packing, and shipping. . Manage and develop a team of 1–3 warehouse associates, including training, coaching, and performance management. . Run daily standups and set clear priorities for the team. . Own labor planning, task allocation, and workflow management throughout the day. . Ensure a safe, organized, and high-performing warehouse environment. . Step in and execute hands-on work as needed alongside your team. . Process Design & Continuous Improvement. . Design and improve fulfillment center processes, including stow strategies, receiving workflows, and pick paths. . Optimize warehouse layout and space utilization to support growth. . Identify operational bottlenecks and implement solutions to improve throughput and accuracy. . Build and document standard operating procedures (SOPs) to drive consistency. . Data & Operational Analytics. . Use data to track performance across key metrics (throughput, accuracy, inventory movement, labor efficiency). . Analyze trends to inform staffing, workflow improvements, and operational decisions. . Partner with supply chain and leadership teams to improve system-level performance. . Support development of dashboards and tracking tools for warehouse operations. . Cross-Functional Collaboration. . Work closely with supply chain, logistics, finance, and field operations teams to align on priorities. . Communicate operational updates, challenges, and improvements to leadership. . Act as a key connector between warehouse execution and broader business strategy. . What Success Looks Like (6–12 months). . A highly organized, efficient, and scalable fulfillment center operation. . Strong team performance with clear accountability and high morale. . Improved warehouse layout, workflows, and space utilization. . Clearly documented and implemented SOPs across core processes. . Data-driven decision making across labor planning and daily operations. . Who You Are. . A strong problem solver with a highly analytical and logical mindset. . A natural leader who can motivate and manage frontline teams. . Comfortable being both hands-on in the warehouse and strategic in thinking. . Highly organized with strong attention to detail. . Excited to build processes and improve systems in a fast-growing startup. . A clear communicator who can work across all levels of the organization. . Requirements. . Bachelor’s degree required. . 0–2 years of experience in operations, supply chain, logistics, or a related field (internships included). . Strong proficiency in spreadsheets and comfort working with data. . Interest in warehouse operations, process improvement, and team leadership. . Ability to lift and move materials and work on your feet in a fulfillment center environment. . Comfortable using hand tools and ladders safely. . Ability to work onsite at our Long Island City Fulfillment Center. . . .
Fulfillment Center Operations Lead at Runwise