Client Relations and Calendaring Associate at eScribers. . Location: Remote US. About eScribers. . Established in 2005 by court reporting professionals, eScribers has grown to become the leader in reporting and transcription services for courts and government agencies across the US and UK & Ireland.. Our company is private equity backed and growing rapidly worldwide, leading the court reporting market in technology innovations and client services. With customers across the US, UK & Ireland, we currently hold offices in Phoenix, Virginia, Maryland, London, Dublin and Israel.. . At eScribers we value professionalism, innovative thinking, and collaboration and this is what guides us in all aspects of our day-to-day operations.. . Come be a part of our growth by joining our outstanding team of professionals!. . . Job Brief. . We are seeking a Client Relations and Calendaring Associate to join our Court Reporting Operations Department. Working as part of a remote team, this role coordinates hearing schedules, manages client communications, maintains accurate calendars, and provides administrative and operational support to ensure the efficient day-to-day operation of the department.. . This is an excellent opportunity to start or grow your career with a dynamic and expanding company that offers opportunities for professional development and advancement.. . This is a full-time remote position. Candidates must be available to work 7:00 AM – 4:00 PM ET. Employees located in the Phoenix, AZ area also have the option to work from our local office.. . We offer a comprehensive benefits package including medical, dental, vision, life insurance, and paid time off. The annual salary range for this position is $42,000–$47,000, based on experience.. . . . Responsibilities. . . Manage and maintain hearing calendars, ensuring scheduling accuracy and timely updates.. . Coordinate hearing scheduling, rescheduling, cancellations, and confirmations with clients, court reporters, and internal teams.. . Review next-day and recurring hearing schedules, identify conflicts, and communicate necessary updates.. . Serve as a primary point of contact for client scheduling inquiries and hearing-related communications.. . Respond to client, reporter, and internal inquiries via phone and email in a professional and timely manner.. . Assign reporters and distribute hearing information as required.. . Create, update, and maintain hearing records within scheduling and workflow systems.. . Review, download, upload, and manage files within company workflow platforms.. . Assist with client copy sales, estimates, and related administrative requests.. . Monitor shared inboxes and prioritize urgent matters requiring immediate attention.. . Maintain accurate records and data across scheduling, calendaring, and case management systems.. . Participate in team meetings and collaborate with colleagues to resolve scheduling and operational issues.. . Provide general administrative and operational support to the Reporting Department as assigned.. . Assist with special projects, process improvements, and other departmental initiatives.. . . Requirements. . . Minimum of one year of experience in administrative support, scheduling, client service, operations, or a related field; equivalent combinations of education and experience will be considered.. . Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.. . Detail-oriented with a high level of accuracy and follow-through.. . Self-motivated with the ability to work independently and with a sense of urgency.. . Strong problem-solving skills and the ability to think strategically when resolving issues.. . Ability to adapt quickly to changing priorities and business needs.. . Excellent written and verbal communication skills, including strong spelling, grammar, and business writing abilities.. . Proficiency with Microsoft Office applications, including Outlook, Word, and Excel.. . Ability to type a minimum of 40 words per minute.. . Preferred familiarity with legal terminology, court proceedings, hearing scheduling, or court reporting operations.. . . Work Environment. . . Fully remote work environment, with an office option available for employees located in the Phoenix, AZ area.. . Frequent interaction with clients, court reporters, and internal departments.. . Fast-paced environment requiring multitasking, attention to detail, and effective time management.. . . . . . . . .
Client Relations and Calendaring Associate at eScribers