Housing Navigator - Community Supports (LA) at Akido Companies Internal Job Board

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Housing Navigator - Community Supports (LA) at Akido Companies Internal Job Board. . Location: Los Angeles. The Opportunity. . Akido is hiring . Housing Navigators. to support our Community Supports Housing programs in . Los Angeles County and Kern County. . This role is central to helping members experiencing homelessness or housing instability successfully transition into housing and maintain stable tenancy.. . Housing Navigators work directly with members, landlords, care teams, and community partners to deliver . Housing Transition Navigation Services (HTNS). , . Housing Deposits. , and . Housing Tenancy and Sustaining Services (HTSS). under CalAIM.. . This role blends . field-based engagement. with . structured documentation and coordination. , ideal for someone who understands housing systems, enjoys problem-solving, and is motivated by measurable impact.. . . What You’ll Do. . Housing Transition Navigation (Pre-Tenancy). . . Conduct housing assessments to identify member needs, preferences, barriers, and strengths.. . Complete and maintain Housing Plans in accordance with Community Supports requirements.. . Assist members with:. . Housing searches and unit identification. . Completing housing applications. . Gathering required documentation (ID, SS card, income verification, disability verification). . Conduct or support VI-SPDAT completion when required and coordinate with Coordinated Entry Systems.. . Educate members on tenant rights, fair housing, and reasonable accommodations.. . Engage landlords and property managers to support housing placement and resolve barriers.. . Coordinate move-in logistics, including inspections, utility setup, and move-in readiness.. . . Housing Deposits & Financial Coordination. . . Identify and secure eligible Housing Deposit resources (security deposits, utilities, application fees, move-in costs).. . Prepare and submit Housing Deposit requests and supporting documentation for health plan authorization.. . Track approval status, timelines, and disbursement coordination with internal finance teams.. . Ensure deposits align with approved housing plans and program guidelines.. . . Housing Tenancy & Sustaining Services (Post-Move-In). . . Provide ongoing tenancy support to help members maintain stable housing.. . Support lease compliance, household management, and landlord communication.. . Identify early warning signs of housing instability (late rent, lease violations, behavioral concerns).. . Assist with conflict resolution, repayment plans, and eviction prevention strategies.. . Support annual recertifications and ongoing housing plan updates.. . Link members to community resources (benefits, behavioral health, financial literacy, life skills).. . . Documentation, Billing & Compliance. . . Maintain timely, accurate documentation in Akido’s EHR and case management systems.. . Ensure services align with authorization requirements and billable activity standards.. . Track time spent and activities in compliance with Housing CS billing rules.. . Coordinate closely with care managers, ECM teams, and operations staff.. . Participate in case conferences, huddles, and supervision as required.. . . Team & Program Support. . . Serve as a key liaison between members, providers, landlords, health plans, and community partners.. . Support outreach and engagement efforts when needed.. . Identify workflow gaps and contribute to process improvements.. . Other duties as assigned based on program needs.. . . . Who You Are. . . 3+ year experience in housing navigation, case management, social services, or a related field.. . Strong knowledge of:. . Homeless services systems. . Coordinated Entry and VI-SPDAT. . Housing First and harm reduction principles. . CalAIM Community Supports (preferred). . Comfortable working with individuals experiencing homelessness, serious mental illness, substance use disorders, and complex social needs.. . Highly organized and detail-oriented; able to manage multiple cases simultaneously.. . Confident communicator with strong documentation skills.. . Comfortable working across multiple systems (EHRs, HMIS, referral portals, spreadsheets).. . Able to work independently in the field while remaining accountable to team goals.. . Valid driver’s license and reliable transportation (field work required).. . . Preferred Qualifications. . . Bilingual (Spanish strongly preferred; other languages a plus).. . Experience working in Los Angeles County and/or Kern County homeless systems.. . Familiarity with Housing Deposit and Tenancy Sustaining billing workflows.. . . . Benefits. . . Medical, dental, and vision insurance. . Paid sick time. . Accrued paid time off (PTO). . Hybrid work environment (field + remote). . Opportunities for growth within a rapidly scaling healthcare technology company. . Meaningful work directly impacting housing stability and health outcomes. . . . Work Environment & Physical Demands. . This role involves a combination of . field-based work. (community visits, housing sites, member meetings) and . remote administrative work. . Requires prolonged computer use, frequent phone calls, travel within service areas, and occasional lifting of light materials related to move-in support.. .  . Hourly pay range. $22. - . $28. . USD