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Supervisor, Clinical Care at Capital Rx. . Location: Remote. Position Summary: . . Join a mission-driven team where your leadership directly enhances patient care. In this role, you'll oversee a group of clinical pharmacists, support key clinical programs, and stay engaged in hands-on clinical work like prior authorizations and provider outreach. You'll also play a vital role in mentoring staff, optimizing workflows, and collaborating across teams. This is a great opportunity for pharmacists looking to grow their careers while making a meaningful impact—all in a fully remote, high-performing, and collaborative environment.. . Position Responsibilities:.  .  . . . Responsible for the supervision of a group of clinical pharmacists handling phone escalations from members, prescribers, and pharmacists, prior authorization reviews, and clinical programs outreach. .  . . . . Participate in the goal setting process and regularly review performance of direct reports, providing coaching when needed..  . . . . Support on-going training of current staff and onboarding new clinical pharmacists, including developing and maintaining job aids and/or policies and procedures..  . . . . Work in conjunction with other leadership in analyzing available data and provide staffing, workflow and system enhancement recommendations..  . . . . Identify and apply career development opportunities for employees..  . . . . Perform day to day clinical pharmacy functions including prior authorization and appeal reviews, override requests, and inbound and outbound member and provider education or peer-to-peer calls..  . . . . Meet or exceed performance metrics while maintaining quality and providing superior customer service to all stakeholders.  . . . . Provide support for clinical programs as needed, including triaging incoming clinical calls and conducting outreach calls to prescribers, pharmacies, and members .  . . . . Provide on call support as needed for after-hours pharmacist/clinical programs/emergent calls . on rotating schedule that includes nights, weekends and holidays..  . . . . Shift is 11:30 am EST to 8:00 pm EST Monday through Friday with rotating after hours on call support (which includes after hours, holidays and weekends).  . . . . Work collaboratively with internal business and clinical partners to support initiatives including clinical interventions, clinical programs, data and claims review, and on-boarding of new clients, as required.  . . . . Support Manager, Clinical Care with additional duties as assigned.  . . .  . . Required Qualifications:.  .  . .  . . . Active, unrestricted pharmacist license.  . . . . Bachelor's or Doctor of Pharmacy Degree with 2+ years of pharmacy practice experience.  . . . . Experience in customer service, call center and prior authorization required.  . . . . Excellent communication, writing, and organizational skills.  . . . . Ability to work independently with minimal supervision, stay productive in a remote, high-volume, metric driven call center environment.  . . . . Self-motivated and detail-oriented problem solver.  . . . . Ability to handle multiple competing priorities in a dynamic environment and collaborate in a team.  . . . . Have a designated workspace (an office, spare bedroom, etc) that is visibly secure from others during work hours (closed door) and is protected from noise that could disrupt conversations.  . . . . Have the following internet connectivity: DSL, cable modem or fiber with a wired connection to device (wi-fi not allowed). Internet speed of one gigabyte (940bps) is required.  . . . . Working knowledge of MS Office.  . . . Evening Shift: . 11:30 am - 8:00 pm EST . . This position description is designed to be flexible, allowing management the opportunity to assign or reassign duties and responsibilities as needed to best meet organizational goals.. Salary Range. $135,000. - . $145,000. . USD. About Capital Rx.  . . Capital Rx is a health technology company providing claim administration and technology solutions for carriers, health plans, TPAs, employer groups, and government entities. As a public benefit corporation, Capital Rx is executing its mission to materially reduce healthcare costs as a full-service PBM and through the deployment of Judi®, the company’s cloud-native enterprise health platform. Judi connects every aspect of the healthcare ecosystem in one efficient, scalable platform, servicing millions of members for Medicare, Medicaid, and commercial plans. Together with its clients, Capital Rx is reimagining the administration of benefits and rebuilding trust in healthcare.. . Capital Rx values a diverse workplace and celebrates the diversity that each employee brings to the table. We are proud to provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws..