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Customer Service Sales (Remote) at Stress Free Auto Care. . Location: Austin, Texas, United States. Stress Free Auto Care is redefining the auto repair experience by delivering exceptional service with honesty, transparency, and convenience. We're a VC-backed company with a rapidly expanding footprint (currently at 18 stores, with plans to hit 45+ by 2025). Our mission is simple: make auto care a stress-free, trustworthy experience for everyone. Join us on this exciting journey and play a pivotal role in reshaping the automotive service industry!. Job Overview. . Stress-Free Auto Care is a modern, tech-enabled shop that believes taking care of your car should be an easy and stress-free experience. We’re seeking energetic, positive-minded technicians who embrace challenges with enthusiasm and prioritize guest satisfaction above all else.. . Benefits. . . Competitive Base Pay: $15/hr + commission. . Paid Time Off (Sick & Vacation). . Annual Paid Holidays (6). . Medical, Dental & Vision Insurance. . 401(k) w/ 4% Matching. . Employee Referral Program . . Fully Remote Opportunity. . . Responsibilities. . . Engage with customers, documenting and providing advice on customer needs using our established workflow. Coordinate and dispatch work orders to stores as needed.. . Advise on services, parts, and maintenance packages that align with customer needs and preferences.. . Address customer inquiries regarding service outcomes, providing detailed explanations and recommendations to maximize customer satisfaction.. . Educate customers on potential cost-saving opportunities, warranty protections, and maintenance plans to enhance their vehicle's performance and longevity.. . Manage and maintain accurate records of customer interactions, sales activities, and service appointments using our CRM system.. . Communicate updates to customers regarding changes in service timelines and vehicle readiness.. . Never miss an opportunity to help customers. . . Qualifications. . . Proven experience in sales or customer service, preferably within the automotive industry.. . Strong communication skills with the ability to engage confidently and persuasively with customers.. . Demonstrated ability to work independently in a fast-paced environment while delivering exceptional customer service.. . Knowledge of automotive repair and maintenance services, including familiarity with service packages, parts, and warranty programs.. . Proficiency in CRM software and basic computer skills.. . Meet or exceed the National Average Typing speed, based on Words Per Minute of 40 or above. . Strong phone presence and experience handling dozens of calls per day. . Ability to multi-task, prioritize, and manage time effectively. . Excellent verbal and written communications skills. . Ready to Elevate Your Career?. If you’re interested in joining a supportive team that values your skills and dedication, we’d love to hear from you! . Apply today. to help us redefine automotive care.