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Customer Service Representative - Dispatch at Computer Generated Solutions. . Location: Remote. . Job Description. :. . . Schedule service calls to field service technicians throughout the US based upon priority level and location in a timely fashion.. . Create service tickets and route them to various service agencies. . Act as liaison between clients and field technicians. . Respond service order requests via phone and email. . Fulfillment of any additional requirement set forth by Senior Management and deemed necessary within the scope of the job function. . Provide excellent customer service to both internal and external customers, whether via direct contact, over the phone, or online services.. . .  . . Qualifications. :. . . Dispatch and/or Call Center experience, preferred. . Must be able to communicate clearly and professionally, both verbally and in writing. . Must have working knowledge of computers. . Must be able to prioritize and communicate priorities effectively. . Ability to handle multiple projects simultaneously and autonomously. . Must be flexible to adjust to changes within the Company, either of procedural or organizational nature. . .  . .  .