Agentic Audio Specialist - Freelance AI Trainer Project at Invisible Agency. . Location: World Wide - Remote. . A project dedicated to assessing and benchmarking advanced agentic audio models against leading systems. The program’s mission is to evaluate and optimize model performance for real-world customer support use cases.. Responsibilities. . . Create and execute . role-play–based evaluation scenarios. that simulate realistic customer service interactions across multiple domains, including: . . Flight bookings and travel support. . Financial services. . Telecommunications and technical support. . . . Contribute to the development of . diverse and representative datasets. used to assess conversational audio agents.. . Evaluate model performance across a standardized set of qualitative and quantitative metrics.. . Ensure evaluations reflect real customer expectations for clarity, efficiency, and natural conversational flow.. . . Evaluation Metrics. Model performance is assessed using a combination of conversational, technical, and audio-specific criteria, including but not limited to:. . . Task completion accuracy. and efficiency. . Conversational naturalness. (tone, flow, and coherence). . Audio comprehension and response quality. . Instruction adherence and contextual understanding. . Basic computer programming literacy. , including: . . Understanding of . JSON structures. . Familiarity with . functions and methods. . Ability to reason about structured data and simple logic. . . . Technical communication clarity. when handling support-style problem-solving. . . Technical & Equipment Requirements. . . Strong verbal communication skills in a simulated customer support context. . English proficiency including fluency across all language skills: reading, listening, writing, and speaking.. . Access to a . high-quality microphone. to ensure clean, reliable audio input during evaluations. . Comfort working with structured prompts, evaluation rubrics, and technical guidelines. . Device capable of running audio recording software and opening large technical documentation. . . We offer a pay range of $11-to- $30.65 per hour, with the exact rate determined after evaluating your experience, expertise, and geographic location. Final offer amounts may vary from the pay range listed above. As a contractor you’ll supply a secure computer and high‑speed internet; company‑sponsored benefits such as health insurance and PTO do not apply.. . Employment type: Contract. Workplace type: Remote. Seniority level: Mid‑Senior Level
Agentic Audio Specialist - Freelance AI Trainer Project at Invisible Agency