Solution Engineer, Strategic GSI Partnerships at NICE. . Location: United Kingdom - Remote. At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.. So, what's the role all about?. . Strategic Solution Engineer, GSI Partnerships. . . Focus: . Capgemini, Accenture and Deloitte partnerships across UKI and Europe. . . Role purpose: . Partner-facing solution engineering, solution adoption and support for in-flight strategic opportunities. . . We are seeking a NiCE Strategic Solution Engineer, GSI Partnerships to lead the functional and technical engagement with our key global system integrator partners across UKI and Europe, with an initial focus on Capgemini, Accenture and Deloitte.. . . This partner-facing role will help accelerate solution adoption across the NiCE portfolio by enabling GSI sales, presales and delivery teams, supporting active opportunities, shaping compelling customer solution narratives and ensuring partners can confidently position, demonstrate and deploy NiCE solutions.. . . The Strategic Solution Engineer will act as the technical and solution bridge between NiCE partner sales, field sales, product teams and GSI stakeholders. The role will be hands-on across discovery, opportunity qualification, solution mapping, demonstrations, POCs, RFI/RFP responses, technical validation and partner enablement.. . . This is a fit for someone with strong technical depth, excellent stakeholder management skills and a proven ability to work through complex enterprise sales cycles with large consulting and transformation partners. The candidate should be comfortable operating from executive-level value conversations through to detailed technical and delivery discussions.. . . How will you make an impact?. . . . Drive solution adoption of the NiCE portfolio within Capgemini, . Accenture. and Deloitte across UKI and Europe.. . . . . Support in-flight GSI opportunities by . assisting. with . functional and technical discovery, solution design input, demonstrations, validation . sessions. and POC planning.. . . . . Partner closely with GSI sales, presales, architects and delivery teams to help them understand, . position. and apply NiCE solutions in customer transformation . programmes. .. . . . . Build repeatable solution plays, demo . storyboards. and technical narratives that GSIs can use to drive customer engagement and pipeline progression.. . . . . Translate customer business challenges into clear NiCE solution architectures, value . messages. and adoption pathways.. . . . . Influence and educate partner and customer stakeholders on how NiCE solutions address contact . centre. , CX, AI, automation, workforce . engagement. and digital transformation . needs. .. . . . . Support. . the technical aspects of partner-led opportunities, ensuring NiCE is positioned effectively and consistently throughout the sales cycle.. . . . . Assist. with the definition, . scoping. and execution of successful proof of concepts and technical validations, where . appropriate. .. . . . . Support functional and technical responses to RFIs, . RFPs. and partner-led bid submissions.. . . . . Provide structured feedback from GSI engagements to Product, Partner Sales, Alliances and Enablement teams to improve adoption, . differentiation. and repeatability.. . . . . Contribute to a team-selling approach across Partner Sales, Account Executives, Overlay teams and regional leadership.. . . . . Help . identify. technical blockers, enablement . gaps. and adoption risks within the GSI partner ecosystem, then develop practical plans to remove them.. . . . Have. you got what it takes?. . . . Strong experience in solution engineering, presales, technical . consulting. or enterprise software sales engineering.. . . . . Experience working with, selling . through. or enabling global system integrators, ideally including Capgemini, Accenture, . Deloitte. or similar consulting partners.. . . . . Exceptional presentation, . storytelling. and demonstration capabilities, with the ability to tailor messaging for partner, executive, . business. and technical audiences.. . . . . Proven ability to support complex, multi-stakeholder enterprise opportunities across multiple countries or regions.. . . . . Ability to communicate confidently from C-level executives through to architects, . programme. leads, contact . centre. operations teams and frontline users.. . . . . Experience building demo storyboards, solution narratives, POC plans and partner-ready enablement assets.. . . . . Strong technical aptitude with the ability to understand customer requirements, . identify. . risks. and shape practical solution options.. . . . . Self-motivated, highly . organised. and comfortable balancing multiple strategic opportunities and partner priorities at the same time.. . . . . Commercially aware, outcome-. led. and able to connect technical capability to business value and customer transformation goals.. . . . . Collaborative working style with the ability to influence without direct authority across matrixed internal and partner . organisations. .. . . . Additional. valuable skills. . . . Contact . centre. , . CCaaS. , CX, workforce engagement, CRM, . analytics. or business intelligence experience.. . . . . Understanding of. conversational AI, generative AI, agentic AI, NLU/. NLP. and related software technologies, including UI/UX considerations.. . . . . Experience presenting AI, automation and digital CX technologies to business and technical audiences.. . . . . Knowledge of cloud technologies and . hyperscaler. ecosystems, including AWS, Microsoft . Azure. and Google Cloud.. . . . . Experience supporting partner-led bids, managed service propositions, transformation . programmes. or co-sell motions.. . . . . Awareness of enterprise architecture, integrations, APIs, data flows, . security. and compliance considerations in large customer environments.. . . . . Vertical market experience across banking, insurance, telecommunications, healthcare, travel, public . sector. or other enterprise sectors.. . . . . Ability to create reusable enablement materials, solution . blueprints. and . adoption. playbooks for partner communities.. . . . Success in this role will look like. . . . Capgemini, . Accenture. and Deloitte teams are more confident and capable . in. positioning NiCE solutions in strategic customer opportunities.. . . . . Active GSI-led opportunities progress faster because technical blockers, solution questions and validation requirements are addressed early.. . . . . Repeatable partner solution plays and demo narratives are adopted across UKI and Europe.. . . . . NiCE is consistently positioned as a strategic CX, . AI. and automation platform within GSI transformation . programmes. .. . . . . Internal sales, . partner. and product teams have clear feedback from the field on what GSIs need to scale adoption and win more effectively.. . . . What's. in it for you?. . . Join an ever-growing, market-disrupting global company where high-performing teams work in a fast-paced, collaborative and creative environment. As the market leader, every day at NiCE is a chance to learn, grow and help shape the future of CX, AI and partner-led transformation. If you are passionate, innovative and excited to raise the bar with some of the world's most influential consulting partners, you may just be our next NiCEr.. . . Requisition ID: 10984. . Reporting into: Director, Portfolio Presales. . Job type: . Individual contributor.. . #LI-Remote. About NiCE . . NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. . . Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. . . NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.. .
Solution Engineer, Strategic GSI Partnerships at NICE