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HR Coordinator at Bradken. . Location: Remote,India. We are Bradken, a global team of around 3,000 people across 19 countries. For more than 100 years we have delivered innovative wear solutions that help the resources sector work safer and more productively..  . . We are building a better future with a commitment to being carbon neutral by 2030 for scope 1 and 2. Our work is grounded in challenge, customer focus and open communication..  . . What You Will Do.  . . This role sits at the centre of Bradken’s shared. ‑. services HR model, supporting employees and leaders through timely, accurate, and people. ‑. focused Tier 1 HR services. You will be the first point of contact for HR, benefits, and payroll enquiries, delivering a consistent and high. ‑. quality employee experience through effective case management and HR administration..  . . This is a hands. ‑. on . coordination . role suited to someone who is service. ‑. oriented, detail. ‑. focused, and comfortable managing high volumes of employee queries while maintaining confidentiality and compliance..  . . You will work closely with HR Business Partners, Payroll, Recruiters, and specialist teams to resolve issues efficiently, escalate complex matters, and support continuous improvement of HR self. ‑. service content..  . . You will:.  . . . Act as the first point of contact for employee and manager enquiries relating to HR, benefits, and payroll through agreed ticketing channels.  . . . . Respond to routine enquiries relating to policies and procedures, leave entitlements, loyalty leave and service awards, benefits and pension programs, and pay timing and standard payroll questions.  . . . . Log, track, and manage HR tickets through to resolution, ensuring service levels are met and stakeholders are kept informed.  . . . . Escalate complex or non. ‑. standard matters to HR Business Partners, Payroll, Recruiters, or specialist teams as required.  . . . . Prepare and administer employment documentation across the employee lifecycle, including offer letters, employment contracts (for HRBP review), contract amendments, position changes, salary updates, and termination documentation.  . . . . Facilitate onboarding activities by preparing new hire and re. ‑. hire documentation and coordinating required paperwork.  . . . . Process employee change requests, ensuring approvals are obtained and data is accurately recorded and submitted to payroll.  . . . . Maintain accurate, confidential employee records in line with privacy, legal, audit, and governance requirements.  . . . . Administer health and welfare benefit plans, pension programs, leave, and attendance systems as required.  . . . . Identify recurring enquiries and contribute to the development and maintenance of HR knowledge content, FAQs, templates, and self. ‑. service resources.  . . . . Support reporting requirements and contribute to continuous improvement of HR processes and employee experience.  . . . . Champion a proactive Safety, Health, and Environment culture by role modelling safe behaviours and identifying hazards in the work environment.  . . .  . What You Bring.  . . . Experience in HR administration, shared services, or employee support roles.  . . . . Strong customer service mindset with the ability to manage high. ‑. volume enquiries accurately and professionally.  . . . . Experience using HR systems, ticketing platforms, and MS Office tools.  . . . . Knowledge of HR policies, benefits, payroll processes, and employee lifecycle administration.  . . . . Tertiary qualifications in HR, Business, or a related field (desirable).  . . . If this reflects your experience and approach, we would love to hear from you. . This role is based in India and offers an exciting opportunity to join us on a 12-month Fixed Term Contract. ..  . .  . . Why Join Bradken.  . . . Safety. ‑. first culture – Arrive Safe, Leave Safe.  . . . . Flexible work options.  . . . . Competitive total reward packages.  . . . . Recognition through our Best of Bradken and Service Awards.  . . . . Learning and development focus, including education assistance for approved study.  . . . . Employee Assistance Program for you and your family.  . . . . Building Better Communities program.  . . .  . 100 years behind us, endless opportunities ahead..  . Everyone has a story... be part of ours..  . .  . . How we hire. :. . About Our Screening Process. . As we work with teams around the world, time‑zone differences can make live screening challenging. To support a fair, consistent, and inclusive evaluation, . we may invite candidates to complete a one‑way video screening.  at a time that suits them.If you require adjustments or an alternative format, we’re happy to discuss this.. . Before commencing employment. , you will be required to complete a psychometric assessment and a pre-employment medical, including drug and alcohol testing.. . We respectfully request no recruitment agency approaches.. . Bradken is an Equal Opportunity Employer. We are committed to providing a diverse, inclusive, engaging and flexible environment for our people. All employment decisions are based on merit, competence, performance and business needs.. .  . . .  . .  . .