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Technical Support Representative Night shift at Computer Generated Solutions. . Location: Remote. Technical Support Representative - Night Shift. . Job Description:. .  We are seeking an organized, efficient, and detail-oriented Technical Support Representative. The ideal candidate will possess strong technical expertise and the problem-solving skills necessary to provide effective support and maintenance.. .  . . Key Responsibilities:. - Provide comprehensive support, repair, and assistance to retail locations regarding POS software and hardware issues. . - Repair and maintain equipment, including Point of Sale terminals, scanners/scales, printers, drawers, monitors, keyboards, and computers, along with their relevant software. . - Assist in the setup and installation of new hardware and POS-related software. . - Perform troubleshooting on core system remote devices. . - Engage in various computer-related break-fix repairs as needed. . - Effectively manage time, prioritize tasks, and work independently while maintaining strong communication with store staff.. . Qualifications:. - Proven experience and knowledge in replacing, configuring, and setting up new hardware and software. . - Strong understanding of POS hardware (including all peripherals) . - Proficient in electronic troubleshooting at the board level, with capabilities to repair terminals, computers, and peripherals at the component level. . - Proficient in networking.. . You need to have your own equipment that you can use, including dual monitors and a strong wired internet connection.. .  . . If you are a motivated individual who thrives in a fast-paced environment and enjoys problem-solving, we invite you to apply for this exciting opportunity.. .