Senior Content Designer at Moniepoint

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Senior Content Designer at Moniepoint. . Location: Remote, London, United Kingdom. About Us:. . Moniepoi. nt Group is a financial technology company digitizing Africa’s real economy by building a financial e. cosystem for businesses, providing them with all the payment, banking, credit and business management tools they . need to succeed. . At Moniepoint, we are a customer-focused community, dedicated to crafting solutions that. redefine our industry. . We have several products that provide essential services for businesses such as credit, overdrafts, bank integration, payment gateway, etc. . We leverage artificial intelligence and data to make our decisions, but a. lso have the technology and data-driven best practices used to support our businesses. .. . About this role:. . As a Senior Content Designer at Moniepoint, you'll craft clear, engaging content that guides users through our financial products. . You’ll collaborate with product, design, and engineering teams to enhance user experiences across platforms. . Your responsibilities include writing UI copy, ensuring tone consistency, and complying with legal standards. . You’ll play a key role in shaping our brand voice, adapting content for different markets, and contributing to a seamless customer journey. . This is a great opportunity to make a lasting impact on how users interact with Moniepoint's services. .. . Responsibilities:. . . . Conduct qualitative and/or quantitative customer research and validate content design. .. . . . Own the POV of the features, products, branding. .. . . . Collaborate with designers, product managers, and engineers on framing the products/features to achieve business outcomes and communicate with users with storytelling. .. . . . Edit app copy with UX guidance for UI designers to get the best customer flow journey. .. . . . Deliver UX writing in the product across platforms and customer touch points. .. . . . Write and edit user-focused content, including UI text, labels, and instructional copy that guides users through complex services. .. . . . Act as a tone of voice consultant within Moniepoint to provide guidance across all communications. .. . . . Understand different language styles in translation for all our markets. .. . . . Participate in the creative process from concept to completion, providing insights and recommendations. .. . . . Work closely with the legal and regulatory teams to ensure all content complies with industry standards and regulations. .. . . . Experience & Background:. . . . Bachelor’s degree in English, Communications, Journalism, or a related field. .. . . . Minimum of 3 years of experience as a UX writer or copywriter. .. . . . Extensive professional copywriting experience in-house or agency as demonstrated in a portfolio. .. . . . Fintech or tech industry experience preferred. .. . . . Skills & Competencies:. . . . Demonstrated ability to write clear and engaging content for a variety of digital products and platforms. .. . . . Strong understanding of UX design principles and how content influences user behavior and interaction. .. . . . Familiarity with SEO best practices. .. . . . Familiarity with Agile project management tools like Workfront and design software like Figma. .. . . . Excellent collaboration and communication skills, with the ability to build relationships with teams and senior leaders across the business. .. . . . Detail-oriented with strong organizational skills, high reliability on delivery deadlines, and the ability to manage multiple projects simultaneously. .. . . . What Success Looks Like in This Role:. . . . Seamless end-to-end customer flow journeys enabled by clear, intuitive, and accessible UI copy across all product touchpoints. .. . . . Consistent application of brand voice and tone across all product lines and regional market translations. .. . . . Strong cross-functional alignment with design, product, engineering, and legal teams to ship compliant, user-centered features efficiently. .. . . . Measurable improvement in product usability and adoption driven by validated user research and strategic content design decisions. .. . . . Why Join Us?. . . Cultivate your career in an environment dedicated to a culture of innovation, teamwork, and growth. .. . Competitive compensation, benefits, and career growth opportunities.. . Fully remote work culture and support for professional development.. . .  . . What we can offer you. . . Culture -We put our people first and prioritize the well-being of every team member. We’ve built a company where all opinions carry weight and where all voices are heard. We value and respect each other and always look out for one another. Above all, we are human.. . Learning - We have a learning and development-focused environment with an emphasis on knowledge sharing, training, and regular internal technical talks.. . Compensation - You’ll receive an attractive salary, pension, health insurance, annual bonus, plus other benefits.. . . What to expect in the hiring process. . . A preliminary phone call with one of our recruiters. . A technical interview with the hiring manager. . A panel technical interview.. . A behavioural and technical interview with a member of the Executive team. . . . Moniepoint is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.. .