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Commercial Lines Service Representative (Remote, TX) at Rise Association Management Group. . Location: Houston, Texas, United States. Company Vision                                                                                                                                                                                            . . RISE Association Management Group is the best-in-class provider of property services for Texas homeowners’ associations. . Our core purpose is to be of service to great communities and the people who lead them.. We accomplish this through our passionate, kind, and solution-oriented team members who partner with our community leaders to build their vision, together. We specialize in working with communities with unique lifestyle offerings, facility, and infrastructure needs (to include a wide variety of amenities), and service offerings. We’re an EOS™ (Entrepreneurial Operating System) company and our organization is structured to support exceptional outcomes for our community association clients. We’re thought leaders, innovators, and problem solvers. Whatever the issue: we have an expert under this roof who can solve it. We’re a team of financial services professionals, facilities maintenance experts, risk managers, and business managers and we’re looking for the next generation of problem solvers to join us and be a part of our rapid growth. We implement intelligent solutions, exceptional service, and the RISE way so that we can create a vibrant future and quality of life today. We connect community association, financial, and facility expertise with communities who need it.. . We are problem solvers and business managers who just happen to be in the business of community association management.  Together, we’re capable of so much more. Together, we RISE.. . Our Core Values:. . . Honoring Commitments. . Precision. . Unquenchable Curiosity. . Stewardship. . Being a Great Partner. . Inspire Others with Your Attitude . . Finding A Way, despite any obstacles. . Taking Ownership. . Position Summary. The Commercial Insurance Customer Service Representative (CSR) provides policy servicing and administrative support for commercial insurance. accounts, with a primary focus on Certificates of Insurance (COIs) and policy documentation. This role requires a licensed individual with prior experience. reviewing and interpreting E&S commercial insurance policies. The position supports Account Managers and Producers by ensuring accurate policy records,. timely issuance of certificates, and consistent adherence to agency and carrier standards.. . Essential Duties and Responsibilities.  Process and issue a high volume of Certificates of Insurance (COIs), including lender, vendor, and contractual requirement requests.  Review contractual insurance requirements and ensure certificates are issued accurately and in compliance with policy terms.  Read, interpret, and reference E&S commercial insurance policies to confirm coverage, limits, endorsements, and exclusions when issuing COIs.  Maintain accuracy when listing additional insureds, waiver of subrogation, primary and non-contributory wording, and other common certificate. requests.  Assist with servicing commercial accounts across lines including General Liability, Property, Umbrella/Excess, Auto, Workers’ Compensation,. and ancillary coverages.  Enter, update, and maintain policy and certificate data in the agency management system.  Request endorsements, policy changes, audits, and loss runs from carriers as directed.  Support renewal preparation by organizing exposure data and policy documentation.  Respond to routine client, lender, and property manager inquiries in a timely, professional manner.  Review policies and endorsements for accuracy and escalate discrepancies to the Account Manager.  File and organize policy documents, correspondence, and certificates in accordance with agency procedures.  Follow established workflows, service timelines, and compliance standards. . Minimum Qualifications.  High school diploma or equivalent required.  Active Texas General Line Property & Casualty insurance license (required).  Prior experience reading and interpreting E&S commercial insurance policies.  1 year of experience in an insurance agency, brokerage, or related insurance role preferred.  Demonstrated experience issuing Certificates of Insurance. . Required Skills and Competencies.  Basic understanding of commercial insurance terminology and coverage concepts.  Ability to accurately interpret policy forms and endorsements, particularly in the E&S market.  High attention to detail, especially in COI issuance and policy documentation.  Strong written and verbal communication skills.  Ability to manage a high-volume, deadline-driven workload.  Proficiency with Microsoft O􀆯ice (Outlook, Word, Excel).  Ability to quickly learn agency management systems and carrier portals.  Professional demeanor and commitment to confidentiality and compliance. . Why Join Rise AMG?. . At Rise AMG, we believe in fostering growth and creating a supportive environment where employees can thrive. As a Rise employee, you will have the opportunity to lead, solve problems creatively, and make a tangible difference in a vibrant community.. . Ready to take the next step in your career? . Apply now. to join the Rise AMG team and be part of a company dedicated to excellence in property management..