Onsite POS Installer, Sr Associate at Shift4. . Location: San Antonio, Texas, United States. Overview. . . . . Shift4 (NYSE: FOUR). is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit . www.shift4.com. .. . . . . The Onsite POS Installer, Associate is responsible for the full integration of Point-of-Sale (POS) systems and peripherals at merchant locations. This role requires technical expertise, coordination with merchants, and training clients on the POS ecosystem. Installers will also participate in enterprise-level projects and assist with feedback on software/hardware beta testing.. . This role is in the San Antonio, Tx Area (installing POS onsite). . . Responsibilities:. ● Perform complete POS system and peripheral installations, including hardware, software, network setup, and configuration.. . ● Conduct site surveys and troubleshoot network or cabling issues.. . ● Test hardware, software, and credit card processing with minimal remote support.. . ● Provide merchant training on POS systems and ensure satisfaction during and after installation.. . ● Document installations and provide photos of work performed.. . ● Participate in enterprise account installations under the guidance of Tier 2/3 installers or managers.. . ● Travel locally (within 200 miles) and occasionally nationally for installations as needed. . . ● Maintain inventory of equipment and manage requisitions.. . ● Participate in recurring training on the Shift4 product suite.. . ● Track and submit monthly expense reports.. . ● Adhere to safe driving practices and maintain reliable transportation.. . ● Work flexible hours, including on-call, early mornings, late nights, and weekends as required.. . Qualifications:. ● High school diploma or equivalent; Bachelor’s degree in a technical field preferred.. . ● At least 1 year of experience installing or supporting POS products.. . ● Technician background in network/computer troubleshooting or installation.. . ● Experience with hand tools and lifting up to 50 pounds.. . ● Proficiency in Microsoft Office Suite and Google Docs.. . ● Good driving record and willingness to travel on short notice.. . ● Friendly, professional, and enthusiastic demeanor.. . ● Ability to follow directions, retain new information quickly, and exercise good judgment.. . ● Preferred: technical certifications (CompTIA A+, Net+, MCP), 2+ years of customer service/technical support, experience in banking/credit card processing, fielding escalations, bilingual (English/Spanish).. . We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.. . .
Onsite POS Installer, Sr Associate at Shift4