Onsite POS Installer, Sr Associate at Shift4

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Onsite POS Installer, Sr Associate at Shift4. . Location: San Antonio, Texas, United States. Overview. . . . . Shift4 (NYSE: FOUR).  is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit . www.shift4.com. .. . . . . The Onsite POS Installer, Associate is responsible for the full integration of Point-of-Sale (POS) systems and peripherals at merchant locations. This role requires technical expertise, coordination with merchants, and training clients on the POS ecosystem. Installers will also participate in enterprise-level projects and assist with feedback on software/hardware beta testing.. . This role is in the San Antonio, Tx Area (installing POS onsite). . . Responsibilities:. ●    Perform complete POS system and peripheral installations, including hardware, software, network setup, and configuration.. . ●    Conduct site surveys and troubleshoot network or cabling issues.. . ●    Test hardware, software, and credit card processing with minimal remote support.. . ●    Provide merchant training on POS systems and ensure satisfaction during and after installation.. . ●    Document installations and provide photos of work performed.. . ●    Participate in enterprise account installations under the guidance of Tier 2/3 installers or managers.. . ●    Travel locally (within 200 miles) and occasionally nationally for installations as needed. . . ●    Maintain inventory of equipment and manage requisitions.. . ●    Participate in recurring training on the Shift4 product suite.. . ●    Track and submit monthly expense reports.. . ●    Adhere to safe driving practices and maintain reliable transportation.. . ●    Work flexible hours, including on-call, early mornings, late nights, and weekends as required.. . Qualifications:. ●    High school diploma or equivalent; Bachelor’s degree in a technical field preferred.. . ●    At least 1 year of experience installing or supporting POS products.. . ●    Technician background in network/computer troubleshooting or installation.. . ●    Experience with hand tools and lifting up to 50 pounds.. . ●    Proficiency in Microsoft Office Suite and Google Docs.. . ●    Good driving record and willingness to travel on short notice.. . ●    Friendly, professional, and enthusiastic demeanor.. . ●    Ability to follow directions, retain new information quickly, and exercise good judgment.. . ●    Preferred: technical certifications (CompTIA A+, Net+, MCP), 2+ years of customer service/technical support, experience in banking/credit card processing, fielding escalations, bilingual (English/Spanish).. . We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.. . .