District Program Manager at Avela. . Location: San Francisco, CA or Boston, MA. . Avela is an award-winning platform for families to navigate their child’s educational journey. Parents can find, apply, and register for schools and programs for their children, all from a common application system with saved profiles. Avela also powers backend admissions and operational workflows, making it easy for schools, districts, and educational providers to equitably serve students. . . Role. . We are excited to expand our Client Services team to serve new and existing school district clients. We are looking for someone with hands-on experience in school district enrollment/operations who is also technically adept -- someone who is ready to share their expertise and best practices with others but is also eager to go deep into software configurations and data analysis. . . Location. We’re a semi-remote company with hubs in San Francisco and Boston.. . . . Responsibilities. . . 60% Implementation -. You’ll lead implementation projects with new school district customers, developing and managing the project plan and deliverables. . . 15% Customer Support. - You’ll directly support multiple school district customers post-launch with their use of Avela, through training, troubleshooting issues, software configuration, data manipulation and analysis, and identifying opportunities for improving their processes.. . 15% Business Development - . You’ll help drive efforts to bring in new clients and expand our relationship with existing clients.. . 10% Operational - . As a growing startup, we all pitch in to do whatever it takes to build our organization!. . . . . Qualifications. . . Strength and experience in each of the above job responsibilities.. . 8+ years of professional experience, at least 5 of which are in PK-12 school district operation/administration with a student enrollment focus. . Adept at prioritizing and managing a high volume of concurrent clients across different stages of onboarding, implementation, and renewal.. . Customer-centric mindset: creative problem-solving skills; proven record of negotiating competing (and conflicting) stakeholder perspectives; ability to balance customer requests with product priorities and business needs.. . Quantitative skills, including experience gathering and cleaning data, analyzing large datasets, and presenting results/insights to a non-technically savvy audience.. . Ability and enthusiasm to identify and act on growth opportunities, including supporting new client acquisition, expanding existing relationships, and designing and leading services engagements.. . Excellent communicator, including written and oral.. . Entrepreneurial spirit and drive, extraordinary comfort with ambiguity, enjoyment wearing many hats.. . Among the best at what you do with a growth mindset and desire to constantly improve.. . Passion for education, equity, and social impact.. . Legal ability to work in the US and willingness to work continental US hours.. . . Nice To Haves. . . Strong preference for candidates with one or more of the following skillsets: . . . Experience in a large school district (40K+ students). . Experience with early childhood enrollment. . Experience collaborating with technical teams (e.g., software engineering, IT) . . Experience with a statistical software package (e.g., Stata, SAS, Python). . . . . . Compensation . . $90,000 - $130,000 . Note on salary range: Upper end of the salary range is intended for candidates with 5+ years as an enrollment leader at a large urban school district.. . . . . . .
District Program Manager at Avela