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AV/VTC & Telecommunications Support Specialist at C3EL. . Location: Scott AFB, IL. **CONTINGENT UPON CONTRACT AWARD**. . Overview:. . . . . Job Title:. AV/VTC & Telecommunications Support Specialist.  . . Security Clearance:. Secret (or higher). . Location. : Scott AFB, IL. . (Due to the nature of the work and contract requirements, U.S. Citizenship is required.. ). .  . . . . . Description:. . . . . C3EL is seeking an AV/VTC & Telecommunications Support Specialist to support our mission at Scott Air Force Base in Illinois. The professional will provide on-site telecommunications, AV/VTC, conference-room, event, voice/video/data, and cabling support.. . Primary Responsibilities:. . . Provide telephone, communications, AV, VTC, and mobile-device support required to sustain DOD operations.. . Manage and maintain existing VTC systems and Multi-point Control Unit capabilities.. . Set up, test, facilitate, and restore rooms/equipment for GVS, VTC, Microsoft Teams meetings, training classes, conferences, town halls, and other events.. . Maintain conference-room functionality, including PC hardware/software, AV control systems, microphones, telephones, room reconfiguration, and network connectivity.. . Perform testing, diagnostics, troubleshooting, and post-maintenance validation for VTC and conference-room systems.. . Provide technical support for chat, voice, video, virtual meetings, screen sharing, document collaboration, and storage.. . Open and manage incidents involving interrupted/degraded voice and video services, feature changes, service changes, and device moves.. . Coordinate with DOD Network Administrators on voice, video, and data traffic over the DODNet.. . Maintain, troubleshoot, install, remove, and document telecommunications/voice/video/data/paging cabling; perform cable toning, continuity testing, and wiring-closet/switch-room cross-connects.. . Maintain scheduling calendars and coordinate future AV/VTC events with Government customers and external sites.. . .  Required Qualifications:. . . . . . . . . U.S. Citizenship.. . Experience supporting AV/VTC, telecommunications, voice/video/data systems, conference rooms, or unified communications.. . Hands-on experience with troubleshooting, testing, cabling, connectivity, and event support.. . Experience documenting incidents and corrective actions in a trouble-ticket system.. . Ability to meet applicable DISA personnel security and network-access requirements.. . .  . . Preferred Qualifications:. . . DoD AV/VTC or command-level meeting/event support experience.. . Microsoft Teams, GVS, Cisco VTC, Crestron, or comparable conference-room technology experience.. . Experience with structured copper cabling, cable testing/toning, cross-connects, and wire-plant documentation.. . AVIXA, manufacturer, or DoD-approved cybersecurity certifications relevant to assigned duties.. . .  . . . . . Education / Experience:. . . High school diploma and at least 2 years of relevant experience..