Performance Creative Operations Manager at Thesis. . Location: Philippines. Performance Creative Operations Manager. . Location:. Fully remote. . Commitment:. Freelance, ongoing monthly retainer . . Compensation:. $5k-$6k USD Monthly . . Experience:. 4+ years in creative operations, creative production, or production coordination for a DTC or performance creative team . . Reports to:. Head of Creative + Brand . . Company:. Thesis. . About Us. . The human brain is the most complex object in the universe, yet society has accepted one-size-fits all approaches to cognition. The “solutions” (think coffee, energy drinks, and even a friend’s Rx) were mediocre at best and frankly, made no sense to us. . . So, we created Thesis, the world’s first customized nootropics company. If you’ve never heard that word before, it’s just a fancy way of saying brain supplements. In five years, most will be taking nootropics on the daily and chances are, they’ll be ours.. . With an exceptional efficacy rate, the world has taken notice - we've raised over $14M in venture capital, garnered interest from leading neuroscientists and athletes, and established ourselves as an industry-leading brand. We partner with exceptional independent creative talent to help us share the gift of enhanced cognitive function with the world.. . The Opportunity. . We're looking for a Performance Creative Project Manager to own the operational execution of that department — making sure projects, people, and resources move efficiently from kickoff through launch. This role owns the systems, workflows, and coordination that let us produce creative work at scale: capacity planning, project management, resource allocation, and cross-functional communication, all in service of delivering high-quality work on time while maintaining operational excellence.. . You'll serve as the operational backbone of the department — continuously improving processes, eliminating bottlenecks, and building the structure that lets our creative teams perform at their highest level.. . What You’ll Own:. . . Department capacity planning, project assignment, and resource allocation. . Production scheduling and workflow management from kickoff to launch. . Cross-functional communication with Strategy, Paid Media, and Product Marketing. . Office operations, equipment, and prop inventory. . SOPs, workflow optimization, and operational documentation. . Task compliance and process consistency across the department. . . What You’ll Do:. . Project & Production Management. . . Assign creative work across editors, designers, creators, and production teams based on capacity, priorities, and business needs. . Monitor project progress to keep launches on schedule and coordinate timelines from kickoff through final delivery. . Balance workloads across the department to maximize efficiency while preventing resource constraints. . . Capacity & Resource Planning. . . Own department capacity planning and proactively adjust assignments as priorities shift. . Spot staffing or resource constraints before they impact production, and recommend hiring or contractor support. . . Operational Excellence. . . Develop and maintain department SOPs, workflows, and operational standards. . Identify bottlenecks and implement scalable process improvements. . Maintain operational visibility across every active project and initiative. . . Cross-Functional Coordination. . . Serve as the primary operational liaison between Performance Creative and cross-functional partners. . Coordinate timelines, priorities, and deliverables with Strategy, Paid Media, Product Marketing, and Operations. . Facilitate smooth handoffs between teams to eliminate delays and friction. . . Department Operations. . . Own day-to-day operations of the Performance Creative office and equipment inventory (cameras, lighting, mics, computers, and more). . Coordinate purchasing, organization, and replenishment of production equipment, props, and supplies. . Partner with Finance and Operations on equipment budgeting, maintenance, and replacement planning. . . Process Compliance. . . Ensure adherence to naming conventions, tagging, file organization, and workflow standards. . Monitor task completion and hold the team accountable to established processes. . . What We Need. . . You have 4–6+ years in creative operations, marketing operations, production, or project management. . 2+ years owning high-volume creative or marketing workflows — DTC, performance marketing, agency, or startup experience preferred. . Proven track record with capacity planning, resource allocation, production scheduling, and workload balancing. . Experience coordinating multidisciplinary teams — editors, designers, creators, strategists, and contractors. . A history of building SOPs, improving workflows, and eliminating operational bottlenecks. . Advanced proficiency with project-management tools such as Notion and Google Suite. . Strong cross-functional communication skills and comfort managing competing priorities. . Bonus: experience with production equipment/studio operations, paid social or performance creative workflows, and people management. . . How We Work Together. . . Collaboration:. We’re a collaborative team that cares much more about the quality and impact of your work than where you’re sitting or how many hours you’re staring at your screen.. . Slack:. Our home base for communication, collaboration, quick feedback, and an appropriate amount of GIFs and memes.. . Team Calls:. Regular check-ins keep everyone connected and aligned, along with opportunities to collaborate directly with our Creative and Growth teams.. . Team Hours:. We ask everyone to have at least 3 hours of overlap each day so we can collaborate live when needed. Outside of that, you’ll have flexibility in how you structure your day.. . Freedom + Accountability:. No screen monitoring. No time tracking. No micromanagement. We trust talented people to do great work and hold themselves accountable.. . Performance Matters:. Ultimately, we care about making exceptional creative that performs at scale. You’ll have the freedom to experiment, learn quickly, and continuously improve how we work..
Performance Creative Operations Manager at Thesis