Home Health Intake/Scheduling Coordinator - Walnut Creek at Health Link

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Home Health Intake/Scheduling Coordinator - Walnut Creek at Health Link. . Location: Walnut Creek. Home Health Scheduling Coordinator (Full-Time). . Location:. Walnut Creek, CA (On-site). Pay:. $27–$32 per hour DOE. Experience:. . 1 year Home Health experience required. . . Make a Meaningful Impact Every Day. . Health Link Home Health and Hospice is a leading provider of comprehensive home health services throughout the San Francisco Bay Area and East Bay for over two decades. We are currently seeking a . self-driven, detail-oriented Scheduling Intake Coordinator. to join our Walnut Creek team.. . This is an . IMMEDIATE on-site opening. for a dynamic, high-energy, team-oriented professional who can hit the ground running and thrive in a fast-paced environment.. . . Why Join Health Link?. . . . Forward-thinking, transparent, inclusive culture. . . . Competitive compensation. . . . Medical, dental, vision, life insurance, 401(k) with match. . . . Paid Time Off (up to 10 days). . . . Stability and growth within a well-established agency. . . . Work alongside a collaborative team of clinicians and administrative staff. . . . . Key Responsibilities. . . . Maintain and coordinate schedules for home health services. . . . Assist with intake and process incoming referral information. . . . Ensure cases are assigned and staffed within established timeframes. . . . Communicate schedule updates to clinicians, patients, supervisors, and referral sources. . . . Manage high call volumes with professionalism and a pleasant demeanor. . . . Respond to urgent or emergency scheduling needs. . . . Provide direction to field staff as needed to ensure appropriate patient coverage. . . . Report scheduling changes and client concerns to supervisors. . . . Verify time records against schedules. . . . Follow up on scheduling issues reported by on-call staff. . . . Attend required meetings and training. . . . Maintain compliance with agency policies and procedures. . . . Perform other duties as assigned. . . . . What Makes You Successful. . . . Previous scheduling or intake experience. (home health required). . . . Detail oriented. with excellent verbal, written, and interpersonal communication skills. . . . Friendly, professional phone presence. and comfortable handling . high call volume. . . . Strong organizational and time-management skills. . . . Ability to prioritize and multitask in a fast-paced environment. . . . Strong computer proficiency. . . . Knowledge of medical terminology preferred. . . . Ability to work independently with minimal supervision. . . Willingness to work occasional weekends and holidays as required to support patient care and operational coverage. . . . Work Environment. . . . On-site. at our Walnut Creek location. . . . Full-time position. . . . Not remote. . . Schedule may include weekends and holidays based on business needs.