Manager, Learning & Development at Daymark Health

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Manager, Learning & Development at Daymark Health. . Location: Remote. Daymark Health is a value-based oncology company redefining the cancer care experience for patients, providers, and health plans. Daymark’s comprehensive, personalized cancer care platform empowers patients with dedicated care navigation, symptom-focused support, behavioral health care, and social resources. Combined with evidence-based health interventions and a hybrid in-person + virtual care model, Daymark is improving the overall cancer experience for patients, providers, and health plans – and setting a new standard in cancer care. . . Daymark’s groundbreaking approach is led by CEO Dr. Justin Bekelman, a pioneer in transforming cancer care, alongside some of the nation’s foremost leaders in oncology and value-based care. Daymark Health is backed by Maverick Ventures, Yosemite, Oncology Ventures, Healthier Capital, Blue Venture Fund, and Healthcare Foundry.. . Be cautious of recruitment fraud, and always confirm that communications are coming from an official Daymark Health email.. .  . ABOUT THE ROLE. . As Daymark's Learning & Development (L&D) Manager, Care Teams, you will run the day-to-day logistics behind how our care teams get trained and onboarded. Reporting to the VP of Clinical Operations and working closely with the VP of Supportive Care & Nursing, you will own the training calendar, coordinate the subject matter experts (SMEs) and trainers who deliver each session, and make sure every new hire completes onboarding on schedule.. . Senior leadership will design the training curriculum and set the sequencing, and you'll make sure it runs — starting with our simultaneous market launches in Michigan and California.. . WHAT YOU'LL DO. . Program Design & Delivery. . . Translate Clinical Operations' training framework into session-level design, including materials, activities, and pacing, within the approved structure.. . Manage the trainers and contributors delivering training, including feedback on delivery quality.. . Build and maintain the training calendar across markets, sequencing cohorts and overseeing session logistics.. . . Program Measurement & Continuous Improvement. . . Review completion data and new hire feedback, and bring recommendations back to senior leadership for approval.. . Build reusable templates, job aids, and a training library that scale as new markets launch.. . Establish metrics to evaluate training effectiveness and use them to refine content and delivery.. . . New Market Launch Enablement. . . Own training week execution and go-live readiness for new market launches, including shadow immersion programs with our existing Rhode Island market.. . Partner with Clinical Operations and market leadership to align training timelines with hiring and launch plans, and capture learnings for future launch playbooks.. . Participate in market launch planning as the person accountable for getting each cohort trained on time.. . . Onboarding Infrastructure. . . Own the new hire onboarding checklist and LMS, ensuring Clinical Operations has an accurate view of completion across markets.. . Coordinate SMEs and trainers, confirming availability and distributing materials ahead of each session.. . Coordinate with Care Team Managers to ascertain seamless onboarding including facilitation of shadowing. . . . WHAT WE ARE LOOKING FOR. . . Experience.. 5-8 years of experience in L&D or training program management, including at least one experience scaling a program across multiple sites.. . Backbone with Boundaries.. Strong enough to argue for a change with data, disciplined enough to work inside Clinical Operations' framework rather than around it.. . People Management.. Track record managing trainers or training delivery staff.. . Program & Project Management.. Strong organizational skills with the ability to manage multiple training initiatives, launches, and stakeholders simultaneously.. . Data-Driven Mindset.. Comfortable using data and feedback to evaluate training effectiveness and drive continuous improvement. . Mission-Driven.. Passionate about improving the experience of people navigating a cancer diagnosis, and motivated to build the team that delivers on that mission.. . Healthcare experience is strongly preferred.. . . Additional Information. . The expected compensation for this role is $120,000 to $140,000 annually, depending on location & experience.. . This role is fully remote but will operate on East Coast or Central hours.