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L3 Support Engineer at Virtasant Inc.. . Location: Remote | Anywhere. . About Virtasant. . Virtasant is a global technology services company with a network of over 4,000 technology professionals across 130+ countries. We specialize in cloud architecture, infrastructure, migration, and optimization, helping enterprises scale efficiently while maintaining cost control.. . Our clients range from Fortune 500 companies to fast-growing startups, relying on us to build high-performance infrastructure, optimize cloud environments, and enable continuous delivery at scale.. .  . . The Role. . At this time, we are looking for L3 support engineers to join our team and provide support to one of our clients.. .  . . Key Responsibilities . . . Provide technical support/triage (L2&L3 support only) and troubleshooting for IT systems and applications. . Manage and maintain IT infrastructure, including servers, networks, databases, security, backups, and cloud services. . Manage and maintain deployed applications in Azure including custom and off-the-shelf software and components. . Monitor and optimize IT performance, availability, and reliability. . Coordinate and collaborate with other IT engineering teams and vendors. . .  . . Qualifications. . . At least . 5 years. of experience as an engineer. . Tech Stack: . . . Entra ID and Okta. . Cloud/WAN hub, VPN. . Azure Cloud Native Services. . AWS Cloud Native Services. . Kubernetes/Docker. . GitLab. . PagerDuty. . Ansible, Terraform. . SumoLogic. . Linux. . ServiceNow. . . Experience with Ansible, Terraform. . Experience with Azure and AWS Cloud Native Services. . Experience with Docker. . Experience with AWS. . Experience with Python or Java . . Experience with Observability (SumoLogic, Dynatrace, Solarwinds). . Experience with CI/CD Pipelines (GitLab CI, Azure DevOps). . .  . . Our recruitment process. . . Recruiter Screen (30 mins). . Interview 1 - Fit interview w/ HM  (30 min). . Interview 2 - Tech Interview I (45 to 1 hour). . . Interview 3 - Tech Interview II  (45 to 1 hour)..  . . . We strive to move efficiently from step to step so that the recruitment process can be as fast as possible.. .  . . What we offer. . . Totally remote, full-time (40h/week). . Must be able to work from 5 PM PST to 1 AM PST (8 AM UTC+8 to 5 PM UTC +8). . Flexible paid time off (PTO) - After the first 3 months of employment. . Diverse, multicultural working environment. . Training and certification opportunities on AWS, GCP, and/or Azure..