
Program Manager, Onboarding at Figma. . Location: San Francisco, CA. Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!. We’re looking for a strategic, detail-obsessed Onboarding Program Manager to own and scale our global onboarding experience. In this role, you’ll be responsible for crafting, refining, and handling every aspect of the onboarding journey — from preboarding through a new hire’s first 90 days — ensuring that our employees feel encouraged, equipped, and connected from day one!. . This role is about building and running the engine, not being the face of every session. While you should be comfortable facilitating when needed (it will happen), this is not a facilitation-heavy role. You’ll work to orchestrate all the moving parts, partner across teams, and make onboarding feel detailed, intentional, and scalable.. . This is a full time in-person role that will be based in our San Francisco hub.. . What you'll do at Figma:. . . Own and lead the global onboarding program end-to-end — from vision and design to execution and continuous improvement — ensuring a cohesive and consistent new hire experience across teams, locations, and working models.. . Design scalable systems, processes, and content that deliver high-quality onboarding experiences for remote, hybrid, and in-office employees at every level of the organization.. . Handle the operational details of onboarding logistics, tools, documentation, communications, and timelines — ensuring nothing slips through the cracks.. . Collaborate cross-functionally with People Ops, IT, BEI, Talent, L&D, Workplace, and business leaders to align all onboarding touchpoints and ensure smooth execution across the employee journey.. . Supervise success metrics like time-to-productivity, engagement, and new hire happiness — using feedback and data to drive improvements.. . Advise and support hiring managers with onboarding resources, standard processes, and planning tools that help them welcome and ramp up new hires optimally.. . . We’d love to hear from you if you have:. . . 7+ years of experience in program management, onboarding, or employee experience. . Demonstrate a sense of ownership and attention to detail. . Experience building and scale systems that support a growing team while keeping the human experience at the center. . Strong communication skills and able to articulate thoughts clearly and thoughtfully. . Experience with facilitation, but prefer to operate behind the scenes, building the infrastructure that makes things run efficiently. . Experience Using data, feedback, and tech to guide your decisions and continuously improve. . Tight-knit collaboration skills working across different function. . Demonstrate a passion for building inclusive, welcoming experiences that help every new hire feel like they belong. . . While it’s not required, it’s an added plus if you also have:. . . Have experience onboarding both technical and non-technical roles. . Are familiar with tools like Workday, Greenhouse, Notion, Zoom, and Slack. . Have supported onboarding in a remote or distributed environment. . Have experience in L&D, internal communications, or employee engagement. . . . . . . At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.. . . . . Pay Transparency Disclosure. . If based in Figma’s San Francisco or New York hub offices, this role has the annual base salary range stated below. . . Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. The listed range is a guideline, and the range for this role may be modified. For roles that are available to be filled remotely, the pay range is localized according to employee work location by a factor of between 80% and 100% of range. Please discuss your specific work location with your recruiter for more information. . . Figma offers equity to employees, as well a competitive package of additional benefits, including health, dental & vision, retirement with company contribution, parental leave & reproductive or family planning support, mental health & wellness benefits, generous PTO, company recharge days, a learning & development stipend, a work from home stipend, and cell phone reimbursement. Figma also offers sales incentive pay for most sales roles and an annual bonus plan for eligible non-sales roles. Figma’s compensation and benefits are subject to change and may be modified in the future.. Annual Base Salary Range (SF/NY Hub):. $149,000. - . $260,000. . USD. At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an . equal opportunity workplace. - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status. , . or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.. . We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to . [email protected]. . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. . . Examples of accommodations include but are not limited to: . . . Holding interviews in an accessible location. . Enabling closed captioning on video conferencing. . Ensuring all written communication be compatible with screen readers. . Changing the mode or format of interviews . . . To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.. . By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with . Figma's Candidate Privacy Notice. .