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Client Success Manager at Launch Potato. . Location: Cali, Colombia (remote). WHO ARE WE?. . Launch Potato is a digital media company. with a portfolio of brands and technologies. As The Discovery and Conversion Company, Launch Potato is a leading connector of advertisers to customers at all parts of the consumer journey, from awareness to consideration to purchase.. . The company is headquartered in . vibrant downtown Delray Beach, Florida. , with a unique international team across over a dozen countries. Launch Potato's success comes from a diverse, energetic culture and high-performing, entrepreneurial team. As a result, the company is always looking for like-minded teammates and partners.. MUST HAVE:. . . Exceptional communication skills, both written and verbal, to effectively communicate complex information to technical and non-technical stakeholders.. . Proven track record in day to day client management, managing multiple accounts concurrently with unwavering attention to detail.. . Strong negotiating and leveraging data abilities to showcase performance in a way that aids business outcomes/growth.. . Strong analytical skills, with the ability to decipher data and translate insights into actionable recommendations.. . Ability to build and nurture client relationships while proactively identifying growth opportunities.. . . EXPERIENCE:. 2+ years of digital marketing/affiliate marketing experience with a focus on performance marketing and client relationship management.. . YOUR ROLE. . Manage and grow client relationships by executing data-driven performance marketing strategies that exceed customer acquisition goals while ensuring seamless cross-functional collaboration.. . OUTCOMES (Performance Expectations). . . Client Relationship Management:. Act as the primary point of contact for clients, ensuring balance between meeting client demands and internal company goals and priorities. . . Revenue Growth:. Proactively identify and execute opportunities to scale client accounts, consistently achieving or exceeding profitability targets within the first 6 months.. . Client Onboarding:. Own the onboarding experience to decrease time-to-launch by leveraging strong internal coordination across Sales and Operations. . . Campaign Execution:. Manage day-to-day execution of campaigns, ensuring deliverables are completed on time and aligned with client KPIs.. . Performance Reporting:. Provide daily, weekly, and monthly campaign updates using clear and compelling insights tailored to both technical and non-technical audiences.. . Data Analysis:. Analyze performance data to optimize strategy in real-time, using findings to drive better outcomes across client portfolios.. . Strategic Partnership Development:. Showcase strong interpersonal skills and the ability to establish, develop, and maintain business relationships.. . Industry Expertise:. Stay ahead of digital marketing trends, with a strong understanding of affiliate marketing, user acquisition strategies, and familiarity with tracking platforms / reporting tools (i.e., Everflow, Tune, HasOffers, Looker are a plus).. . . COMPETENCIES. . . Strategic Thinking:. Ability to anticipate challenges, identify solutions, and align strategies with business objectives.. . Relentless Hustle:. Demonstrates initiative, adaptability, and a drive to exceed expectations.. . Collaboration & Influence:. Works cross-functionally and fosters strong relationships with both internal and external stakeholders.. . Detail-Oriented Execution:. Maintains precision in managing campaigns, budgets, and client deliverables.. . Excellent Communication:. Ability to present insights persuasively and drive alignment across teams.. . Want to make your impact in a profitable, high-growth company? Apply now!. . Since day one, we've been committed to having a diverse, inclusive team and culture. We are proud to be an Equal Employment Opportunity company. We value diversity, equity, and inclusion. . . We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.