Specialist, eCommerce Operations (Hybrid) at Pacific Cycle. . Location: Madison, Wisconsin, United States. . Big companies don’t make great bikes. Great people do.. . Pacific Cycle delivers some of the biggest names in outdoor recreation - . Schwinn & Mongoose. . Our culture is as fun and lively as the lifestyle brands we represent, where innovative ideas are welcome and customer satisfaction is a top priority. Now's the time to join the ride!. . A continued commitment to and investment in our people, products, and consumers is the foundation of how we build our bright future. We offer a competitive total rewards package with generous time off, incredible product discounts, and a fun working environment!. . We are connected by . four core values. that serve as the basis for a strong future.. . . Passion to Perform. : We focus on delivering results. With a winning spirit, we go the extra mile to ensure our consumers have an outstanding experience with every ride. . . Care & Act Responsibly. : Our colleagues, customers, partners, and plant matter to us; we strive to have a positive impact on our society and the environment.. . Trust to Act. : We demonstrate responsibility by taking initiative, giving each day our best, and showing ownership of the work we do. . . Make it Fun. : We make work just as fun as riding by creating strong connections and celebrating our achievements together. . . . . Join our team as a . Specialist, eCommerce Operations! . This exciting role is responsible for managing the systems, data, and operational processes that support Pacific Cycle’s eCommerce business across marketplace and direct-to-consumer channels. This role ensures product data accuracy, platform functionality, and seamless system integrations to enable reliable and scalable digital commerce operations.. . This role is based out of Madison, WI corporate office and is eligible to participate in the company's Hybrid work program; working in the office 3 days and eligible to work remotely 2 days. . . Below you will find a few (but not all) of the main responsibilities:. . . Manage product data management and syndication platforms (Salsify, Syndigo) to ensure accurate and consistent product content across retailer and DTC channels.. . Own operational functionality across commerce and CRM platforms including Shopify, Squarespace, WordPress, and Microsoft Dynamics integrations.. . Manage ratings and reviews platforms including Bazaarvoice and Amazon Vine.. . Maintain Google Analytics implementation and tracking infrastructure. . . . Maintain enhanced content and ensure alignment with retailer platform requirements.. . . Define and document development requirements through user stories and functional specifications for UX/UI development partners.. . . . Key Competencies. . Operational Excellence & Process Management | Technical Acumen | Attention to Detail | Cross-Functional Collaboration | Problem Solving. . Education & Experience. . . Bachelor’s degree in Business, Operations, Information Systems, or a related field.. . 2–5 years of experience in eCommerce operations, digital commerce, or systems-driven roles.. . Hands-on experience working with eCommerce platforms, product information management (PIM), order management systems (OMS), or related integrations.. . Strong operational mindset with high attention to detail and process discipline.. . Proven ability to manage workflows across multiple systems and cross-functional teams. . . Preferred:. . . Experience supporting both direct-to-consumer and major retail marketplace environments.. . Familiarity with product data management, syndication platforms, and retailer technical requirements.. . Experience working with eCommerce or marketing technology platforms (e.g., Shopify, Salsify, Syndigo, Bazaarvoice, Klaviyo, or similar tools).. . Experience in consumer products, omnichannel retail, or digital commerce environments.. . .
Specialist, eCommerce Operations (Hybrid) at Pacific Cycle