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Collections Specialist at Fresh Prints. . Location: Hyderabad, India (Remote). Join as a crucial member of Fresh Prints’ Finance Team (Remote Working). . Description of the role:. . As a member of our Finance Team, you're going to have wide-ranging responsibilities and goals. However, your primary focus will be to manage our entire invoice collection process. You will be responsible for making sure we receive timely payments of over $40 million a year in revenue. . . On a day-to-day basis, this means:. . . Following up with customers on open and overdue invoices. . Handle case escalations and complex invoices. . Coordinating with Universities, Student organizations, and companies on invoice payments. . Tracking and reporting on overall collections metrics. . Applying check and Venmo payments to invoices. . Taking card payments over the phone. . Applying discounts and refunds to invoices. . The Unknown - we're always looking to find new ways to improve and we also want you to take ownership of projects you think can add value. . . Requirements. . . 2+ years of experience in the Finance/Collections/Accounts Receivable field. . Excellent communication skills and proficiency in English are a must. . Customer centric. . Good problem-solving skills. . . Personal Attributes. . . Proactive. : You believe it’s always on you to make sure anything you do is a success.. . In love with a challenge. : You revel in solving problems and want a job that pushes you out of your comfort zone.. . Goal-oriented. : You’re incredibly ambitious. You’re dedicated to a long-term vision of who you are and where you want to go.. . Open to change. : You’re inspired by the endless ways in which everything we do can always be improved.. . Calm under pressure. : You have a sense of urgency but channel it into productively working through any issues.. . Super attentive to detail. : You have an eagle’s eye for detail and can catch any mistake within seconds.. . . Job Location:. Work From Home / Remote. . Working Hours:. 8. :00 AM - 5:00 PM EST (US Timings). , Monday to Friday. . At Fresh Prints, we deeply value the long-term contributions of our team. To recognize and celebrate that commitment, we offer a 2-month paid Sabbatical . to eligible employees. .. . Fresh Prints never charges any money during the hiring process. If you’re asked to pay for a job, it’s not real.. . Fresh Prints is an equal employment opportunity employer and promotes diversity; actively encouraging people of all backgrounds, ages, LGBTQ+, and those with disabilities to apply.