Medical Front Office Coordinator (AI Model Training) at FIND Healthcareers

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Medical Front Office Coordinator (AI Model Training) at FIND Healthcareers. . Location: Remote. FIND Healthcareers is a healthcare recruitment firm led by professionals who operate within the system — not outside of it. We partner with growing healthcare organizations across the U.S. to build clinical, operational, and leadership teams that improve how care is delivered.. . We recruit across the full spectrum of healthcare talent — from Licensed Practical Nurses and Physicians to practice managers and operational leaders. Whether through direct hire, contract, or temp-to-hire placements, we connect candidates with environments where they can perform and organizations with people who actually move the needle.. . Backed by strong relationships across healthcare networks and training programs, we don’t just fill roles — we align talent with real-world operational needs.. AI Workflow Reviewer – Front Office Coordinator (Healthcare). . About the Opportunity. . Our client is developing AI-powered patient communication solutions and is seeking experienced healthcare front office professionals to help evaluate and improve AI-driven patient interactions.. . This short-term project will involve reviewing patient calls handled by AI systems and providing feedback on whether the interactions accurately reflect real-world clinic workflows and patient experience standards.. . What We Offer. . . Location:. Remote (United States Only). . Commitment:. 4 Weeks (around 10h per week). . Contract Type:. Temporary Independent Contractor (1099). . Compensation:. Competitive hourly compensation based on experience. . . Responsibilities. . . Review AI-handled patient phone calls and interactions. . Evaluate workflow accuracy and patient communication quality. . Assess common front office scenarios including: . . Appointment scheduling and rescheduling. . Medication refill requests. . Payment collection and billing inquiries. . Insurance-related questions. . Patient intake and registration workflows. . . . Identify workflow gaps and opportunities for improvement. . Provide structured feedback to the project team. . . Required Qualifications. . . Minimum 2 years of healthcare front office experience. . Experience in one or more of the following specialties: . . Dental. . Optometry. . Pain Management. . Dermatology. . . . Strong understanding of patient scheduling and front office operations. . Excellent communication and organizational skills. . Comfortable reviewing recorded calls and documenting feedback. . . Preferred Qualifications. . . Bilingual English/Spanish. . Experience with practice management or scheduling software. . Experience handling patient payments and insurance verification. . Previous quality assurance, training, or workflow improvement experience. . . Ideal Candidate. . You have firsthand experience managing patient interactions in a specialty clinic environment and can quickly recognize whether a conversation reflects how a real practice would operate. You understand the nuances of scheduling, medication requests, payment collection, and patient communication, and can provide practical feedback to improve AI performance.. . Why This Role Matters. . You will play a vital role in training and enhancing AI systems that will be utilized across the healthcare landscape. Your clinical judgment will help ensure these systems are . safe, accurate, and aligned with real-world medical practice. .. .  . We don’t just place candidates — we work inside healthcare operations every day. That means we understand what actually works on the ground. If you’re looking for a role where that matters, we encourage you to apply.