IT Compliance Operations Analyst at Arize AI

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IT Compliance Operations Analyst at Arize AI. . Location: Remote (United States). About Arize. . AI is rapidly transforming the world. As generative AI reshapes industries, teams need powerful ways to monitor, troubleshoot, and optimize their AI systems. That’s where we come in. . Arize AI is the leading AI & Agent Engineering observability and evaluation platform. , empowering AI engineers to ship high-performing, reliable agents and applications. From first prototype to production scale, Arize AX unifies build, test, and run in a single workspace—so teams can ship faster with confidence.. . We’re a . Series C.  company backed by top-tier investors,.  . with.  over $135M in funding.  and a rapidly growing customer base of . 150+ leading enterprises and Fortune 500 companies. . Customers like . Booking.com. , Uber, Siemens, and PepsiCo leverage Arize to deliver AI that works.. About the Role. . We're seeking a detail-oriented . Compliance Operations Analyst. to join our Security & Compliance team and own the management of customer onboarding questionnaires and compliance documentation. In this role, you'll serve as a critical bridge between our customers and sales team, ensuring timely, accurate, and comprehensive responses to security assessments, vendor questionnaires, and compliance inquiries.. . As Arize continues to grow and serve enterprise customers across industries, this role is essential to maintaining trust, accelerating sales cycles, and demonstrating our commitment to security and compliance excellence.. . What You'll Do. . Customer Questionnaire Management (Primary Focus). . . Manage and respond to customer questionnaires, RFP/RFIs, vendor assessments, and compliance requests. . Serve as the primary point of contact for all incoming customer security and compliance questionnaires. . Maintain a centralized knowledge base of standard responses to streamline future questionnaire completion. . Coordinate with cross-functional teams (Sales, Finance, Legal) to gather technical and business information. . Ensure responses are accurate, complete, and aligned with Arize's security posture and compliance commitments. . Recommend tooling solutions (e.g., security questionnaire automation platforms) to scale operations. . . Documentation & Knowledge Management. . . Build and maintain a repository of compliance documentation, certifications, policies, and procedures. . Keep documentation current as security controls, certifications, and policies evolve. . Develop FAQ documents and self-service resources for common customer questions. . . Cross-Functional Collaboration. . . Partner with Sales team to prioritize questionnaire requests and meet deal timelines. . Work closely with Security, Finance, Engineering, and Legal teams to validate technical responses. . Identify gaps in documentation or security controls and escalate to leadership. . Support annual audits (SOC 2, ISO27001, etc) by providing necessary documentation and evidence. . . What We're Looking For. . Required Qualifications. . . 2+ years of experience in security, compliance, risk management, revenue operations or related fields. . Experience responding to customer security questionnaires, vendor assessments, or RFP/RFI processes. . Strong understanding of common security frameworks and standards. . Excellent written communication skills with ability to translate technical concepts for non-technical audiences. . Exceptional attention to detail and organizational skills. . Ability to manage multiple priorities and meet tight deadlines. . Comfortable working independently in a remote environment. . Fluent in English (written and verbal). . . Preferred Qualifications. . . Experience at a B2B SaaS company, especially in a high-growth startup environment. . Knowledge of AI/ML technologies and associated security/compliance considerations. . IT or Security certifications such as CISSP, CompTIA, etc. . Experience supporting sales or customer-facing teams. . . Personal Attributes. . . Proactive problem-solver who takes ownership. . Strong collaborator across time zones and cultures. . Adaptable and comfortable with ambiguity in a fast-paced startup. . Customer-focused mindset with commitment to quality. . Curious learner who stays current on security and compliance trends. . . The estimated annual salary for this role is between $75,000 - $100,000, plus a competitive equity package. Actual compensation is determined based upon a variety of job related factors that may include: transferable work experience, skill sets, and qualifications. Total compensation also includes a comprehensive benefit package, including: medical, dental, vision, 401(k) plan, unlimited paid time off, generous parental leave plan, and others for mental and wellness support.. . While we are a remote-first company, we have opened offices in New York City and the San Francisco Bay Area, as an option for those in those cities who wish to work in-person. For all other employees, there is a WFH monthly stipend to pay for co-working spaces.. More About Arize. . Arize’s mission is to make the world’s AI work—and work for people.. Our founders came together through a shared frustration: while investments in AI are growing rapidly across every industry, organizations face a critical challenge—understanding whether AI is performing and how to improve it at scale.. . Learn more about what we're doing here:. . https://techcrunch.com/2025/02/20/arize-ai-hopes-it-has-first-mover-advantage-in-ai-observability/. . https://arize.com/blog/arize-ai-raises-70m-series-c-to-build-the-gold-standard-for-ai-evaluation-observability/. . Diversity & Inclusion @ Arize. . Our company's mission is to make AI work and make AI work for the people, we hope to make an impact in bias industry-wide and that's a big motivator for people who work here. We actively hope that individuals contribute to a good culture. . . Regularly have chats with industry experts, researchers, and ethicists across the ecosystem to advance the use of responsible AI. . Culturally conscious events such as LGBTQ trivia during pride month. . We have an active Lady Arizers subgroup.