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1103-Customer Success Manager (PPC Advertising) at GoFasti. . Location: Remote. We Make Remote Work Remarkable. • TopTalent from LatAm. . Hello! We are . GoFasti, . a Talent-as-a-Service. . GoFasti bridges the gap between world-class developers and designers from LatAm and first-class companies around the globe. . We need an English-fluent . Customer Success Manager (PPC Advertising). , based in Latin America, available to work remotely.. We are looking for someone with exceptional communication and relationship-building skills, who embraces changes while maintaining strong attention to detail. An interested and proactive person, who's constantly learning and improving their skills.. . Are you the one we are looking for?. . Responsibilities:. . . Serve as the primary point of contact for assigned clients.. . Lead recurring calls with franchisors and franchisees to discuss campaign performance, goals, and opportunities.. . Present PPC performance reports and insights to non-technical stakeholders.. . Build and maintain strong client relationships to drive customer satisfaction and retention.. . Translate client objectives, feedback, and business needs into clear briefs for the media buying team.. . Identify and escalate potential account concerns, including wasted spend, intent mismatches, conversion tracking issues, and performance risks.. . Coordinate with internal teams to ensure client expectations and campaign strategies remain aligned.. . Document client meetings, action items, and account updates within the CRM.. . Ensure timely follow-up on client requests and maintain a high level of customer service. . . Requirements:. . . . 3+ years of experience in a Customer Success Manager, Client Success, or client-facing account management role.. . 1+ year of hands-on experience with Google Ads campaigns.. . Strong understanding of: Match types, Performance Max campaigns, Negative keywords, Conversion tracking and PPC performance metrics and optimization principles. . Experience managing client relationships and leading client-facing meetings.. . . Ability to present campaign performance and recommendations to non-technical . stakeholders.. . . . Strong ability to explain technical advertising concepts in a clear and accessible way.. . . . Excellent organizational, communication, and problem-solving skills.. . . . Proactive mindset with the ability to identify issues before they impact client satisfaction.. . . Native-level English communication skills, both written and verbal.. . . It's a Plus:. . . Experience working with franchise or multi-location businesses.. . Experience in a digital marketing agency environment.. . Familiarity with CRM platforms and customer success best practices.. . . . . Compensation:. . . The Salary range offered for this position varies from (USD) $2,000 - $2,500 per month, depending on seniority and skillset.. . This position is for an independent contractor, through a payroll platform.. . The talent will work REMOTELY allocated at our client. . . . Here are the steps for this process:. Application review/approval . >. Screening interview with GoFasti's team . >. We build and send your profile to our client . >. Profile review/approval by client . > I. nterview with the client . > H. iring and onboarding. . . Once you apply for the job, our team will review your resume. If it meets the requirements, we will contact you and move forward in the process. . . Note for Candidates Approached Directly:. If you were contacted directly by a member of our team and are interested in this opportunity, please do not apply through this link. Instead, reach out to the person who contacted you to coordinate a meeting. . Thank you!