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Senior Project Manager (International) at Intelligent Technical Solutions. . Location: International. . . . . . . . Job Description. . . . . . . . . . . . . . The . Senior Project Manager. is a seasoned professional responsible for leading ITS’s most complex, strategic, or high-risk projects. With a proven track record of managing multi-phase or multi-location engagements, the Senior PM is trusted with clients and initiatives where clear communication, deep technical understanding, and high judgment are critical to success. . . . . In addition to managing project delivery, the Senior PM supports department improvement by mentoring junior PMs, contributing to best practice documentation, and participating in cross-departmental strategy. . . . . . . . . . . . . . . Job Responsibilities. . . . . . . . . . . . . . . Project Delivery & Leadership . . . . . Own the full lifecycle of high-value or technically complex projects — from scoping and kickoff through deployment and closeout.. . Lead project teams across departments, managing communication, execution, and stakeholder alignment. . . Serve as the escalation point for client-facing challenges and scope management during delivery. . . . . . Client Engagement & Strategy . . . . . Build strong relationships with client stakeholders and internal sponsors to align technical execution with business outcomes. . . Represent the Project department in client-facing meetings, strategy calls, and executive updates as needed. . . Anticipate client needs and proactively identify project opportunities or risks. . . . . . Team & Process Development . . . . . Mentor and support less experienced PMs through shadowing, knowledge sharing, and peer reviews. . . Help maintain and improve project documentation standards, templates, and tool usage (e.g., PPM tools, ConnectWise, ITGlue). . . Participate in quarterly process reviews or department-led improvement initiatives. . . . . . . . What Success Looks Like . . . . . Senior PM leads projects that are critical to business success and client satisfaction. . . Project delivered with in scope, budget and timeframe. . . Scope change is managed effectively through out the life cycle of the project . . Escalations are limited or none at all. . . Adherence to company standard project methodology . . . . . . . . . . . . . . . . Job Qualifications. . . . . . . . . . . . . . . Prior experience in a Managed Service Provider (MSP) environment is essential.. . 10+ years of experience in project management roles, with direct oversight of technical or IT infrastructure projects. . . Must have hands-on experience with projects including domain migrations, cybersecurity deployments, wireless and network setups, infrastructure rollouts, new client onboarding, and complex client offboarding initiatives.. . Proven success leading multi-phase or cross-departmental engagements with budget, scope, and timeline responsibility. . . Strong communication, negotiation, and client-facing skills — especially under pressure or in ambiguous situations. . . Fluency with project management tools, Microsoft 365, and documentation tools. . . Ability to coordinate across departments and align project execution with client goals. . . PMP + or equivalent, ITIL, or Agile/Scrum certifications  . . . . . Preferred Experience . . . . . Familiarity with service delivery KPIs and resource planning in a project-based services company.. . . . . . . . . . . Job Requirements. . . A home office set up that meets the following: . . Computer: A working computer with a minimum of 8GB RAM and one of the following: . . Windows 11 with an Intel i5 or i7 (8th generation or newer), or. . AMD Ryzen 5 or 7 (2000 series or newer), or. . macOS 12 or newer.. . . . Internet: Stable internet connection with at least 5 Mbps download and upload speeds.. . Audio Equipment: A quality headset with a noise-cancellation feature for meetings.. . Mobile Device: A smartphone capable of installing the Microsoft Authenticator app.. . Webcam: An HD webcam for video calls.. . . . A very strong cultural fit the ITS way (Our core values will be discussed during the interview) . . Excellent command of the English language both spoken and written . . Able to work full time 40 hrs. a week:  8:00 AM to 5:00 PM PST (Monday to Friday). . Able to pass our online behavior and cognitive assessments.. . Able to provide NBI Clearance (for PH applicants).. . . Compensation. . Pay rate starts at.  . $14.00/hr.  . and may vary by experience and location.. . Benefits. . . Comprehensive Health Plans / HMO (Employee & Dependent/s). . Life Insurance. . Flexible Benefit Reimbursement (Dental/Vision/Mental Health/Wellness/Government Contributions). . Paid Time Off (starts at 15 days per year). . Maternity/Paternity Leave. . Paid US Holiday. . Night Shift Bonus. . Salary Advancement/Loan. . Health & Wellness Program. . Company-paid training and certification. . .  . . You have the option to speed up your application process by following the 2-step approach below or directly submitting your application by completing the form (Apply for This Job). Once you've submitted the form, a member of our team will promptly get in touch with you.. :. . Step 1: Please go to this link for a short technical quiz: . PRE-EMPLOYMENT ASSESSMENT. . Step 2: Click on this link to start your pre-recorded video interview: . PRE-RECORDED VIDEO INTERVIEW. . .