Junior Product Manager (Fulfilment Experiences) at takealot.com

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Junior Product Manager (Fulfilment Experiences) at takealot.com. . Location: Cape Town. Takealot Group is looking for a . Junior. . Product Manager. to help improve its Fulfilment Experiences - a key part of what makes Takealot.com one of the most successful ecommerce platforms in South Africa. In this role, you will focus on tools that support the day-to-day operational teams within supply chain and logistics, helping to create the best fulfillment experiences for internal and external clients. . . You will work closely with . engineering, supply chain & logistics operations, and client-focused teams. to define requirements, test ideas, and deliver improvements that drive better fulfillment experiences and measurable business impact.  You bring . analytical thinking, customer empathy, and a practical product mindset. , helping the team identify opportunities, prioritise initiatives, and scale what works.. . Think you’ve been challenged before? Think again!. . . Scale:. Over 4 million happy shoppers shop online on takealot.com and 2.7 million on Mr D. Show them what you can do.. . Learn:. We work with the best of the best. Work alongside leaders and upskill in record time.. . Grow:. Expand your career in the fast-growing Takealot Group: . Takealot.com. , Mr D, and Takealot Fulfilment Solutions. . . The position reports to the . Fulfilment Product Lead. .. . Your responsibilities will include:. . . Drive roadmap initiatives that power Fulfilment Experiences. This includes innovating and improving the back-end systems that enable seamless and scalable delivery execution, as well as client frontends.. . . . Translate business needs into actionable and measurable projects; partner with business owners to understand their challenges and priorities, to translate these into initiatives that improve the fulfilment experience.. . Foster a culture of continuous improvement by evolving product management practices to suit the fast-paced, dynamic nature of supply chain and logistics.. . Define and monitor key metrics (e.g., delivery turnaround time, fulfilment experience scores) to inform product decisions. Use data to create compelling business cases for prioritising initiatives.. . You will analyse and understand project scope and core objectives through requirements workshops with stakeholders to define business requirements. . Conduct workshops with stakeholders to elicit detailed functional requirements. Document these requirements (OKR & BRS) for engineering teams to create technical specifications.. . Work with technical leads and subject matter experts to align on the technical vision, balancing the operational trade-offs with usability, scalability, and performance.. . Coordinate cross-functional teams, including engineers, BI analysts, and UI designers, to deliver projects on time and within scope. Track project progress from concept to release, ensuring alignment with business goals.. . . . Evolve appropriate Product Management practices for a responsive, dynamic environment to foster cost-effective execution to commitments. . Collaborate with QA teams to review test plans and scripts, ensuring comprehensive coverage and high-quality product releases. Perform user acceptance testing to validate functionality.. . Project management by setting timelines, driving project schedules and leading cross-functional development teams from design through to release. This includes monitoring for slippage and/or updating timelines and adjusting for changing scopes of work or considering mitigation options.. . Understand your target “customer” - assess end-users to ensure products deliver a seamless, efficient, and transparent experience... . Performing user acceptance testing.. . . Qualifications & Experience:. . . Relevant Bachelor's Degree or Advanced Diploma (Information Systems / Computer Science / Engineering / Commerce) with 3 to 5 years of experience in product management, business analysis, or a related role, preferably driving large, company-wide initiatives through projects or responsibilities. . Experience in an agile/iterative project management and development environment is beneficial. . Experience working on customer-facing frontends, web, and apps. . Prior experience in logistics, on-demand delivery platforms, or e-commerce is preferred. . Prior experience in web-based frontend operational system development is preferred. . .  . The skills we need:. . . Client focus: An understanding of what it takes to satisfy a variety of clients with varying needs.. . Execution skills: Demonstrated ability to define and execute a detailed product roadmap, particularly in the ecommerce, logistics or supply chain space.. . Solution-oriented: Proactive, accountable, and motivated to solve complex problems in a fast-paced environment.. . Data-driven approach: Strong analytical skills with the ability to use data to inform decisions and measure success.. . Technical acumen: Familiarity with back-end systems, APIs, and technologies that support logistics execution, such as route optimization algorithms, real-time tracking, and trip allocation logic. Thorough knowledge of prevailing and emerging mobile and e-commerce trends and technologies.. . Stakeholder management: Exceptional organisational and communication skills to balance multiple priorities and align cross-functional teams.. . Attention to detail: A meticulous approach to product development and the required documentation to support the successful assessment and execution of a detailed product initiative.. . Customer advocate: A strong focus on improving the experience for both drivers, franchise hubs and customers.. . . Let’s talk about life @ Takealot Group. . . The power is in your hands. : We offer a market-related Total Remuneration Package that allows full flexibility according to your needs. Go on, be the master of your own destiny.. . No doors. : We aren’t fans of stuffy offices or siloed work environments. See someone you like? High five, collab, and make something great.. . Remote working. : Love water cooler chats . and . working from home? Takealot.com offers a remote (within South Africa) or hybrid working model for the best of both worlds.. . Mentorship programme. : We aren’t kidding when we say the people with the best people win. Now’s your chance to be one of the best by learning from the best.. . Naspers Tech Community. . & Online Learning. : Share ideas and grow with global industry leaders who are all just a Slack message away. Love to learn? Upskill with free access to courses on MyAcademy, Udacity, Coursera, and more.. . Good times. : Get to know the other extraordinary minds at takealot.com during regular social events and out-of-office activities (think hikes, think mini-golf, think good times).. . Staff discount. . Millions of products across 28 departments. What more could you ask for?. . Birthday leave:. Cake Day all the way. Enjoy your day off - you deserve it. . . Right tools, right job. : Mac or Windows, two monitors or one. Whatever your preference, you’ll work on the latest tech of the latest tech.. . Help when you need it most. : Confidential counselling, legal support and financial guidance, for free, anytime, anywhere.. . Free parking: . No more 5km fun runs to your desk (unless you want to).. . . Like what you see?. . If you meet the above, you are an . Extraordinary Mind. . Apply today!!. . Takealot is an Equal Opportunity Employer. We encourage applicants from previously disadvantaged groups and people with disabilities to apply. .. .  . .