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Professional Services Engineer, AMER at Aerospike. . Location: Remote, USA. At Aerospike, we dream big and deliver even bigger. Our mission is to . unleash the power of the world’s real-time data. with a database built for . infinite scale, speed, and sustainability. .. . We empower companies to tackle seemingly insurmountable challenges and achieve what’s never been done before. That’s why we developed the world’s leading real-time database—powering mission-critical applications for the most innovative, category-disrupting organizations.. . Aerospike enables extreme-scale, real-time applications that:. . . Fight fraud in microseconds.. . Drive dramatic increases in shopping cart size.. . Power global digital payments.. . Deliver hyper-personalized user experiences to tens of millions.. . . Industry leaders like Airtel, Experian, Nielsen, PayPal, Snap, Verizon Media, and Wayfair trust Aerospike as the foundation for their future. They rely on us to act in the . moments that matter.. . Headquartered in Mountain View, California, with offices in London, Bangalore, and Tel Aviv, Aerospike is the uncontested leader in next-generation, always-on, hyperscale data solutions. Unlike legacy NoSQL systems, our patented . Hybrid Memory Architecture. unlocks today’s hardware to deliver unimaginable performance and value for the most demanding data workloads—from the edge, to the core, to the cloud.. . If you're ready to shape the future of data, join us.. . Professional Services Engineer. . Job Summary. . As a . Professional Services Engineer. at Aerospike, you’ll partner directly with our enterprise customers to guide them from onboarding through successful adoption. You’ll deliver hands-on technical leadership, architecture guidance, and implementation best practices to ensure our customers derive maximum value from Aerospike’s high-performance distributed database platform.. . This is a customer-facing role requiring strong technical acumen and a consultative mindset. You’ll work closely with engineering and customer success teams, travel to customer sites as needed, and be instrumental in shaping the success of mission-critical deployments.. . Responsibilities. . . Act as a trusted technical advisor to enterprise customers during post-sales engagement.. . Lead customer onboarding efforts including training, deployment planning, and production readiness.. . Deliver architecture guidance, capacity planning, and data modeling tailored to customer needs.. . Create and maintain technical artifacts including runbooks, deployment documentation, and operational playbooks.. . Provide consultative support during the adoption and growth phases, identifying opportunities to expand Aerospike usage.. . Collaborate with internal teams to refine service delivery processes and support strategic account planning.. . . Requirements. . . 5+ years of experience building and deploying enterprise software systems (e.g., Sr. Engineer, Lead Engineer, or Architect).. . 5+ years of experience in a technical consulting or professional services capacity.. . Proficiency with enterprise Java or comparable development languages.. . Strong background in NoSQL or distributed database technologies.. . Solid understanding of distributed systems concepts, high availability, and data consistency models.. . Proficiency with Linux-based systems and command-line tooling.. . Strong communication and interpersonal skills, with a customer-first mindset.. . Proven ability to manage multiple projects and prioritize in a dynamic environment.. . . Preferred Qualifications. . . Experience with operational tooling and automation (e.g., Ansible, Docker, Kubernetes, Prometheus, Grafana).. . Understanding of DevOps principles and infrastructure-as-code practices.. . Experience designing or operating cloud-based, highly available distributed systems.. . Experience developing and delivering technical training to enterprise audiences.. . . Aerospike is an Equal Opportunity Employer. We are committed to providing an environment free from discrimination on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law.