
Director, Professional Services at Aerospike. . Location: Remote, USA. At Aerospike, we dream big and deliver even bigger. Our mission is to . unleash the power of the world’s real-time data. with a database built for . infinite scale, speed, and sustainability. .. . We empower companies to tackle seemingly insurmountable challenges and achieve what’s never been done before. That’s why we developed the world’s leading real-time database—powering mission-critical applications for the most innovative, category-disrupting organizations.. . Aerospike enables extreme-scale, real-time applications that:. . . Fight fraud in microseconds.. . Drive dramatic increases in shopping cart size.. . Power global digital payments.. . Deliver hyper-personalized user experiences to tens of millions.. . . Industry leaders like Airtel, Experian, Nielsen, PayPal, Snap, Verizon Media, and Wayfair trust Aerospike as the foundation for their future. They rely on us to act in the . moments that matter.. . Headquartered in Mountain View, California, with offices in London, Bangalore, and Tel Aviv, Aerospike is the uncontested leader in next-generation, always-on, hyperscale data solutions. Unlike legacy NoSQL systems, our patented . Hybrid Memory Architecture. unlocks today’s hardware to deliver unimaginable performance and value for the most demanding data workloads—from the edge, to the core, to the cloud.. . If you're ready to shape the future of data, join us.. . Director, Professional Services. . Overview. . The . Director of Professional Services. is a senior technical leader with strong hands-on engineering and solution architecture expertise. With a high degree of autonomy and minimal supervision, this role is responsible for driving Services and Training revenue globally by . directly engaging with customers, partners, and internal teams to deliver robust, scalable solutions based on Aerospike’s real-time data platform.. . This is a deeply . technical, client-facing role. that demands fluency in distributed systems, hands-on coding, architectural design, and cross-functional leadership. The Director is expected to guide and . actively contribute to the delivery of sophisticated data-intensive solutions. , mentor engineering talent, and serve as a key technical advisor during both pre-sales and post-sales phases.. . Key Responsibilities. . Solution Engineering & Architecture. . . Serve as . lead solution architect. for critical customer engagements, owning technical design, platform integration, and hands-on implementation of the Aerospike database within varied customer environments.. . Engage directly in . coding, prototyping, and data modeling. where appropriate to validate design decisions and accelerate deployments.. . Lead technical discovery with customers to gather architecture specifications, business goals, and system design constraints.. . Translate business and functional requirements into highly available and performant technical solutions.. . Author technical documentation, architectural diagrams, implementation roadmaps, and system integration plans.. . Drive full-lifecycle solution delivery, including deployment automation, custom policy definition, data transformation and migration, and performance tuning.. . . Client & Partner Engagement. . . Act as a . trusted technical advisor. to executive stakeholders and technical decision-makers at Fortune 500 companies across industries (Finance, Telco, AdTech/MarTech, Retail/E-commerce).. . Assist with the . creation and delivery of Statements of Work (SOWs). , technical proposals, and ROI/TCO models tailored to client-specific use cases.. . Guide and support partners through technical enablement and hands-on mentorship, ensuring their ability to confidently deploy and support Aerospike solutions globally.. . Lead the technical aspects of . consultative selling. , articulating technical differentiation and best practices in large-scale distributed systems.. . . Training & Enablement. . . Oversee and evolve the . Training Services group. , ensuring delivery of hands-on, expert-level training across virtual, self-paced, and instructor-led formats.. . Contribute to curriculum development, labs, and architectural case studies to support ongoing customer and partner education.. . . Leadership & Strategy. . . Build and lead a high-caliber team of solution architects and technical consultants; manage hiring, mentoring, and career development.. . Own and deliver traditional services metrics including . monthly forecasts, BBB reports, utilization targets. , and customer satisfaction benchmarks.. . Maintain a deep understanding of market trends, customer requirements, and emerging technologies to evolve Aerospike’s services delivery strategy.. . Collaborate with Product and Engineering teams to influence roadmap priorities based on field insights and architectural patterns observed in the wild.. . . Minimum Qualifications. . . Bachelor’s Degree in Engineering, Computer Science, Information Technology, or equivalent.. . 5+ years of . progressive experience in solution architecture, consulting, or systems engineering. , including leadership experience.. . Strong hands-on development experience in . Java, C, or similar enterprise languages.. . Expertise in . SQL, RDBMS, and NoSQL. databases; deep familiarity with data structures, replication, partitioning, and consistency models.. . Fluency in distributed systems concepts and architectural design patterns.. . Strong project delivery skills and the ability to manage multiple client engagements.. . Excellent communication, documentation, and presentation skills.. . Ability to travel 20%–50%.. . . Preferred Qualifications. . . Master’s degree or MBA a plus.. . Experience with . Kafka, Spark, Spring, Hadoop. , and other large-scale data technologies.. . Deep knowledge of . server-side performance optimization. , concurrency, and multi-threading.. . Familiarity with industry-specific challenges in BFSI, Telco, and Retail.. . Prior experience in a . Tier 1 consultancy. or leading architecture for digital transformation initiatives.. . Background in cloud-native architectures and hybrid infrastructure deployments.. . Strong business acumen with an understanding of how technical solutions drive business value.. . . Aerospike is an Equal Opportunity Employer. We are committed to providing an environment free from discrimination on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law.. . Join us at Aerospike and be part of a dynamic team that is shaping the future of data management. Salary Range for California Based Applicants: [$240,000 - $270,000] (actual compensation will be determined based on experience, location, and other factors permitted by law).. .