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Senior Resource Manager at TELUS Digital Brazil. . Location: Porto Alegre, Rio Grande do Sul, Brazil; São Paulo, São Paulo, Brazil; Remote, Brazil.  . . Who We Are. . Welcome to . TELUS Digital. , where innovation meets impact. As an award-winning digital product consultancy, we're shaping the future of digital experiences through cutting-edge technology, agile thinking, and a culture that puts people first.. . We are the global digital section of . TELUS. , one of Canada’s largest telecommunications providers. Our global teams deliver transformative digital solutions and customer experiences for industry leaders in consumer electronics, finance, telecommunications, and utilities. With robust multi-shore delivery capabilities, multi-language programs, and secure infrastructure, we ensure exceptional service backed by our multi-billion-dollar parent company.. . Location & Flexibility. . This is a hybrid role. This model requires the ability to work in a hybrid mode from one of our offices in . São Paulo.  (2 times/ week or 8 days/ month).. . Our WFN culture is designed to foster in-person innovation, collaboration, and connection with team members local and visiting from other global offices.. .  . . Qualifications. .  . .  . . 5–7 years in resource or capacity management, ideally within digital agencies, consultancies, or tech services. . Proven experience working with freelance or contingent talent. . Strong analytical skills for forecasting and utilization analysis. . Excellent communication and stakeholder management skills. . Demonstrated ability to optimize processes and implement tooling. . Comfortable in fast-paced, client-facing roles. .  . .