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Inbound Customer Service Consultant at Weploy. . Location: Clayton. At Weploy we're on a mission to make recruitment, not suck. We make finding work simpler and better. Our in-house technology instantly matches talented candidates (our Weployee community) with incredible job opportunities across Australia. Whether you're looking for flexible, hybrid, or remote roles, Weploy connects you to top-tier brands without the stress of long hiring processes.. . Benefits. . ✅. Great pay. – above award $35.58 per hour + super. ✅ . Career growth. – work with some of Australia’s leading brands and progress in your career. ✅ No lengthy applications – we match you directly with roles that fit your skills. . Your Next Role:. . We’re looking for passionate individuals to support customers with their insurance service needs. This role is all about making a difference for customers while thriving in a dynamic and supportive environment.. . 📞 Contact Centre Customer Service Role  – Make a Difference!. 📅 Full-time hours | Mon-Fri 9-5pm. 🚀 Starting Sept . 🏢 Onsite in Clayton office. 🎯 Help customers daily – Answer calls, emails & chats (50-60 per day). 📊 Achieve key metrics – Handling time, quality & customer satisfaction. 🎓 Full training provided – Feel confident from day one. 🤝 Supportive & dynamic team – Work with like-minded people. . What You’ll Do:. . . Help customers with private health insurance queries, from reordering member cards to payment updates.. . Handle inbound calls and follow-up outbound calls with care and precision.. . Address general questions about insurance services, ensuring customers feel supported and informed.. . Possibility to cross-skill into web chats for those who are ready to expand their expertise.. . .  . . What You Need. . ✔️ Full-time availability (Mon-Fri) – Visa holders must be eligible for full-time work. ✔️ 6-12 months of recent call centre or high-volume phone-based experience. ✔️ Customer centric mindset, you care about providing an A-class customer experience. ✔️ Resilience & a can-do attitude in a fast-paced environment . ✔️ Exceptional communication skills – both written and verbal. ✔️ Professional references from previous employers. . Ready to Get Started?. . Apply now and . kick-start your Weploy journey. 🚀 One of our dedicated . Talent team members. will connect with you soon!. .