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Legal Operations Associate at Dropbox. . Location: Remote - US: Select locations. Role Description. . Dropbox is seeking a highly organized and strategic Legal Operations . Associate. to join our Legal team. This individual will play a critical role in supporting the operational infrastructure that underpins our legal function. You will manage and optimize multiple legal systems, partner cross-functionally with internal teams, and serve as a key driver of efficiency and innovation across the legal organization.. . The ideal candidate brings deep experience in legal operations, is technically proficient in legal platforms like. JSM, Confluence,. Ironclad and . legal AI tooling. , . like Spellbook, . and thrives in a collaborative, fast-paced tech environment. This role is highly visible and provides a unique opportunity to shape how Dropbox’s Legal team operates today and scales for tomorrow.. . Responsibilities. . . Design and lead legal team workflows, policies, and processes to improve efficiency.. . Implement and manage legal technology tools. . (e.g.,. CLM, eBilling, matter management).. . Drive legal department KPIs, reporting, and dashboards to measure performance and value.. . Support Project Hopper’s rollout and onboarding of additional Legal teams, including testing changes, documenting configurations, and training users.. . Oversee outside counsel and legal vendor engagements, onboarding, and billing.. . Manage the legal team’s tech stack and collaborate with IT as needed.. . Partner with IT, Finance, Procurement, Compliance, and other key teams on operational initiatives.. . Ensure smooth communication between Legal and business stakeholders.. . Partner with Legal teams to translate process needs into practical configurations and refine workflows based on user feedback and request trends.. . Coordinate with CIT and the Atlassian team for platform guidance, troubleshooting, integrations, and changes requiring broader technical support.. . Maintain centralized repositories for contracts, templates, policies, and legal knowledge.. . Help maintain Legal’s Confluence knowledge base, working with subject-matter owners to organize approved guidance and support self-service and AI-assisted responses.. . Lead or support legal projects from planning to execution, including process improvement and change adoption.. . Identify opportunities for automation and implement solutions to reduce manual workload.. . . Requirements. . . 3+ years . of experience in legal operations, strong track record for project management, or operations roles within a legal department or law firm.. . Tech industry experience and familiarity with commercial transactions strongly preferred.. . Background experience with legal systems and technologies such as . JSM, Confluence, . Ironclad, S. pellbook. , and Brightflag knowledge are a plus, but not required.. . Strong track record for project management and process optimization.. . Excellent communication, collaboration, interpersonal and organizational skills.. . Eagerness to learn new things and ability to navigate complicated and nuanced issues.. . Familiarity with contracting and procurement processes, as well as with negotiating, drafting and advising clients on commercial contracts is a plus but not required.. . Familiarity with knowledge management, content organization and access controls.. . Ability to translate business requirements into system configurations, troubleshoot issues and document changes.. . BA/BS from a top university and excellent academic credentials.. . . Preferred Qualifications. . . Strong preference for this candidate to have previously worked in tech and virtual first — to understand the fast paced style of collaborating quickly, being agile, embracing change, and knowing how to obtain urgent approvals and input.. . Hands-on JSM administration experience, including configuring and testing forms, fields, queues, workflows, routing or automation, and reporting.. . Familiarity with team-managed JSM projects and working within shared platform standards.. . Experience with Slack-based intake, Rovo or other AI-assisted knowledge and workflow tools.. . . Durable Skills. . AI fluency means using these tools to . amplify. human judgment, not replace it. We believe people with these skills will thrive as work and technology. . continue to evolve:. . . Awareness:. . U. nderstand . yourself. and others. .. . Judgment:. . E. valuat. e. information and mak. e . decisions in complex situations. .. . Adaptability:. . L. earn, adjust, and stay effective through change. .. . Connection:. . C. ommunicat. e. , collaborat. e. , and build trust. .. . . To learn more about why these skills matter and what the data shows about thriving through change, read this . blog post. . from. our Chief People Officer, Melanie Rosenwasser.. . Compensation. US Zone 1. . This role is not available in Zone 1. US Zone 2. $105,200. - . $142,400. . USD. US Zone 3. $93,500. - . $126,500. . USD