Inside Sales Representative at Clickstop Inc.. . Location: Urbana, Iowa. Criteria for Clickstop's internal hiring process:. . . Employee has been employed with Clickstop for at least 6 months.. . Employee is Engaged.. . Employee is meeting the expectations of their current role.. . Employee is in good standing as defined by not currently under formal discipline and has not received formal discipline in the prior 90 days. . . Employee and their current manager have discussed the opportunity prior to applying. . . . What to expect during the internal hiring process:. . Within three business days of submitting your application, you can expect the following: . . . Your current manager will receive a notification from Greenhouse prompting them to complete a scorecard evaluating your engagement and performance in your current role. . . Your current manager and the Talent Acquisition Specialist (TAS) will meet to discuss the details of the scorecard, and it will be determined if we will proceed with your application. . . . If we choose to proceed, you will receive an email from the TAS notifying you that we will be proceeding with your application and it will include a scheduling link to set up time with the open role’s hiring manager . . If we choose . not . to proceed, you will meet with your manager to discuss why we will not be proceeding with your application at this time. . . . . . . . . . . Are you motivated by building relationships, solving problems, and helping customers find the right solutions? Join our award-winning company and culture as an . Inside Sales Specialist. for our . Fasteners Plus. brand and play a key role in driving growth through customer-focused selling, business acumen, and strategic problem solving.. . “If you are ready to work in an environment where you are allowed the freedom and responsibility to act like an owner, and have a passion for helping customers, you won't regret joining Clickstop!” – Tammy, Current Employee. . Clickstop is looking for top talent to join our inside sales team as an Inside Sales Specialist!. What does this mean?. . . The way we do inside sales at Clickstop is different from what you may think about traditional inside sales. Make sure to ask us about it!. . . You are the primary owner of inbound customer calls and would collaborate daily with Customer Service and Business Development teams to holistically meet customer needs.. . . Taking the first step in an established growth path towards a Business Development Consultant role for interested and qualified Inside Sales employees. . . . Dedicating time to developing highly impactful skills and relationships as an Inside Sales Specialist is required before consideration of a change in role.. . Gaining foundational skills and knowledge that you will utilize with our . Fasteners Plus. customers as their key resource.. . . Winning and losing as a team. As Employee Owners, when Clickstop wins, we win!. . . As a result of the team mentality at Clickstop, . we do not have a commission structure. in place for our sales roles. This is truly a team!. . . . . . What you’ll be doing:. . . Aligning with . Clickstop’s Core Values. to drive our culture and business forward.. . Building strong customer relationships while identifying opportunities to grow business and create long-term value.. . Delivering consultative, solution-oriented support that balances customer needs with business growth.. . Completing daily responsibilities with accountability, integrity, and strong business awareness.. . Identifying opportunities to improve customer outcomes, processes, and overall sales effectiveness.. . . Sales & Customer Support Responsibilities. . . Build strong customer relationships through responsive, consultative communication across phone, email, and digital channels.. . Identify customer needs, qualify opportunities, and recommend solutions that align with customer goals and business objectives.. . Manage quotes, orders, follow-up, and issue resolution with accuracy, urgency, and strong attention to detail.. . Partner cross-functionally to support seamless customer experiences while identifying opportunities to improve sales processes and customer outcomes.. . . Inside Sales Critical Skills. . 1. Product, Market & Application Acumen. . . Understand products, customer applications, and market needs to confidently recommend the right solutions.. . Build product and industry expertise that strengthens customer trust and sales effectiveness.. . . Enables: Better qualification, stronger solution fit, and increased customer confidence.. . 2. Diagnostic Questioning & Opportunity Clarification. . . Ask thoughtful questions to uncover customer needs, challenges, and growth opportunities.. . Clarify problems before recommending solutions and identify opportunities beyond the initial request.. . . Enables: More effective sales conversations, stronger customer alignment, and higher-quality opportunities.. . 3. Relationship Building & Customer Influence. . . Build trust through responsive, professional, and consultative communication.. . Influence customer decisions by understanding priorities, providing value, and positioning solutions effectively.. . . Enables: Stronger customer relationships, improved retention, and long-term business growth.. . 4. Ownership, Execution & Business Awareness. . . Take ownership of customer opportunities from initial contact through follow-through and resolution.. . Manage priorities effectively while balancing customer advocacy, profitability, and operational impact.. . . Enables:. . Reliable execution, stronger collaboration, and profitable customer outcomes.. . 5. Adaptability & Continuous Improvement. . . Adapt quickly to changing priorities, products, systems, and customer needs.. . Identify opportunities to improve processes, customer experiences, and sales effectiveness.. . . Enables:. . Greater agility, continuous improvement, and scalable business growth.. . What we value in this role:. . . Someone naturally wired to build relationships, solve problems, and create value for customers.. . Strong communication and influencing skills with customers and internal teams.. . Critical thinking skills with the ability to uncover opportunities, make sound decisions, and balance customer needs with business priorities.. . Curiosity, adaptability, and a continuous improvement mindset.. . Commitment to high-quality work, accountability, and alignment with Clickstop’s Core Values.. . . What Clickstop provides:. . . Comprehensive training program.. . . 4–6 weeks of learning about the company, products, processes, and people.(Onsite requirement during this initial training period for optimal results). Continued support as you build confidence and grow your impact.. . . A purpose-driven career experience; discovering the opportunity to pursue your best self (as an employee, parent, partner, community member, etc.) . . An entrepreneurial environment where opportunities are endless for those who seek them.. . Meaningful collaboration opportunities across highly dynamic . Clickstop teams. .. . Recognition for personal, team, and company accomplishments.. . Competitive compensation and a . highly valued full-time benefits. package:. . . Health Insurance ($0 Premium option), Dental & Vision Insurance . . Paid Holidays, Wellness, Volunteer, and Birthday PTO . . Life and Disability Insurance . . 401K Match . . ESOP – After one full year of service and minimum hour requirement is met. . . . . . This role is Hybrid with weekly onsite requirements in Urbana, IA.. . . For remote work, internet speeds of 20 mbps are required. To be considered for a remote role at Clickstop, residence must be in one of the following states: Iowa, Alabama, North Carolina, South Carolina or Pennsylvania. . . Must be authorized to work in the United States. . Employment is contingent upon the completion of a satisfactory background check. . Clickstop is an Equal Opportunity Employer.. . . . .
Inside Sales Representative at Clickstop Inc.