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Vulnerability Management Specialist at CDW. Location Information: Virtual - Ontario 44, Canada. . At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It’s why we’re coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we’re headed. We’re proud to share our story and Make Amazing Happen at CDW.. Forsythe Technology is a CDW company. We share common values as a performance-driven, customer-focused culture. CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers across the globe.. This role will support our Mississauga, Ontario area Security Operations Centre, and can be based within the Greater Toronto area, or remotely from elsewhere in Canada. For this role, we're seeking an individual with a strong background in building and operationalizing a vulnerability management program. The candidate will be working with clients with different vulnerability management maturity levels and will ensure that a roadmap to maturing the program is developed and discussed with the clients on an ongoing basis.. . The Specialist performs detailed review of the vulnerability management report and puts it in an actionable format for the client to act on the remediation plan. The specialist must be the subject matter expert on building, executing and managing a vulnerability management program. The Specialist applies trusted advisor techniques on all engagements with clients.. . What You’ll Do:. Services Delivery (65%). Deployment of vulnerability management solutions across different clients’ environments.. Develop scan templates and ensure they are tuned and tailored to prevent congestion in clients’ network.. Schedule discovery and vulnerability scans based on agreed upon cadence with the client in line with best practice.. Customize vulnerability scan reports to guide the clients on remediation prioritization and deliver the reports to clients.. Create recast rules on the vulnerability management platform to account for compensating controls.. Create dashboards to provide oversight to the executives on existing risks and the performance of the vulnerability management program.. Develop key lead and performance indicators to provide insights into issues that needs to be fixed in the vulnerability management program before it becomes a problem.. Set up credentialed scans. Troubleshoot issues that arise with the failure of credentialed scans and work with the clients where applicable to provide resolution.. Upgrade and maintenance of the vulnerability management infrastructure.. Create scan templates for network devices. Collaborate with clients to ensure adequate scan coverage of all in scope assets.. Set up and manage compliance related scans. Deployment of vulnerability management tools to scan cloud infrastructure.. Create and share vulnerability management reports with clients via Service Now.. Automate the reporting flow between vulnerability management platform and case management for end-to-end tracking of vulnerabilities on assets.. Apply threat intelligence to vulnerability management report during remediation prioritization.. Create tags for asset grouping on the vulnerability management platform.. Open support cases with vendors where applicable.. Professional Development (35%). Attend training sessions or shadowing activities and obtain industry-related certifications as determined by the Manager.. Participate in all in-house CTFs and self-paced training.. What You Need to Succeed:. Must-Have:. Bachelor's degree (B.A./B.S.) or 3-year diploma in Engineering, Computer Science, or Technology related field. At least 4 years of work experience in building and running a vulnerability management program and patching vulnerabilities.. At least one (1) technical certification in the technologies for which CDW offers Managed Security Services. These may include, but are not limited to: Tenable, Rapid7, Qualys Guard. Any of cybersecurity focused certifications: Comptia Security +, Comptia CYSA, SANS: GCIA, GCIH, CEH and so on.. Other Position Requirements:. The candidate must be proactive and pay attention to details.. works collaboratively with other teammates.. Takes ownership and drives issues towards a resolution.. A good understanding of IT infrastructure systems, Cybersecurity fundamentals, vulnerability management fundamentals, endpoint and server administrations, network routing and switching, network traffic analysis and administration.. Ability to acquire technical skills and certifications required to effectively execute the role, develop familiarity with industry or specialty products/services, and apply the knowledge gained through training.. Ability to investigate problems and use standard operating procedures and processes to resolve them.. Good troubleshooting and problem-solving skills. Possess an innate curiosity and critical thinking mindset.. Ability to establish positive working relationships and contribute to team objectives in a consulting environment.. Good verbal, written communication skills and the confidence to engage the clients effectively.. Proven time management and organizational skills. Word, Excel, Visio, PowerPoint, and Outlook skills. Nice-to-have:. Previous experience working in a managed security services environment.. At least one (1) technical certification in the technologies for which CDW offers Managed Security Services. These may include, but are not limited to: Tenable, Rapid7, Qualys Guard. . Who we are:. CDW is a leading technology solutions provider to business, government, education and healthcare organizations in Canada, the United States, and the United Kingdom. Our fingerprints can be found on technology in workplaces of more than 250,000 companies; from fresh-faced startups to international conglomerates. With the breadth of products and services we offer, there is no request too big or too small.. . What you can expect from us:. Culture, coworkers, careers. CDW is not only the People Who Get IT, but the People who get People. Our relationships are fueled by our deep expertise and grounded in the CDW Way. Our empowering leadership makes things happen and inspires their teams to do the same. From the teammates beside us to the leaders who guide us, we move forward together. At CDW, you’ll work with people who inspire you. People with positive, success-driven attitudes who you will learn from and forge strong relationships with. Bring your best true self—and your best ideas—to CDW. Because diverse perspectives bring forth better problem solving—and better solutions for our customers on a rapidly evolving technology landscape.. We make technology work so people can do great things. . CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive.. CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law. . .