
Technical Compliance Writer (Contractor, short-term) at Level Access. Location Information: Remote-Mexico. . At Level Access, we are dedicated to ensuring the highest standards of security, privacy, and accessibility in our products. We are seeking a diligent, experienced . Technical Compliance Writer. to join our team and assist us in improving our compliance documentation on a. short-term basis. . The right candidate will work closely with internal teams to gain a comprehensive understanding of our products and the organizational security and privacy programs.. . Responsibilities:. . . Product and posture alignment:. collaborate with internal teams and develop a deep understanding of Level Access products and the organizational security and privacy program and maintain this understanding as these areas evolve.. . Questionnaires: . fill out customer security questionnaires that come through from Sales, Renewals or other sources.. . Customer service:. provide timely response to new requests for information and steadfastly follow all requests through to timely completion, collaborating with others to source information where vital.. . Record keeping:. use existing company tools and processes and ensure we keep records and an audit trail of all responses.. . Ad hoc support:. provide other technical compliance writing to support internal and external teams as requested.. . . Qualifications:. . . A Bachelor's degree or equivalent experience in Information Technology, Technical Writing, or a related field, with validated experience in information technology writing.. . Approach dedicated to the customer, with the ability to balance speed and accuracy to meet demand, while exercising good judgement to advance when vital.. . Excellent written communication skills, paying attention to detail and demonstrating a strong command of English grammar and punctuation.. . Communication and interpersonal skills, with the ability to work with both technical and business collaborators to capture information and requirements.. . Ability to collaborate optimally with peers.. . Good management of time with the ability to balance multiple tasks simultaneously and an eye for prioritization.. . Approach to knowledge management with curiosity and passion for seeking answers in ambiguous environments and bringing order to chaos.. . Ability to work effectively both independently and as part of a team.. . . Desired, but not required:. . . Understanding of cybersecurity and privacy concepts.. . Understanding of web accessibility.. . . Application Process:. . If you are hardworking and are looking for an opportunity to be a part of a growing SaaS a11y company, we encourage you to apply for this role! This is a full-time salaried position with a competitive benefits package, including medical insurance, unlimited vacations/FTO. Salary is commensurate with experience. Please submit your cover letter and resume in English for immediate consideration!. . Level Access is committed to workforce diversity. Equal Opportunity Employer. Copyright 2025, Level Access. All rights reserved.. .