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Customer Service Clerks at IdeasUnlimited. Location Information: United States or Canada ONLY. Overview. We are looking for motivated and customer-focused individuals to join our team as Remote Customer Service/Clerks. In this role, you will assist customers, manage inquiries, and handle basic clerical tasks—all from the comfort of your home.. Key Responsibilities. Respond to customer inquiries via phone, email, and chat. Provide accurate information and resolve issues promptly. Process orders, forms, applications, and requests. Maintain and update customer records in company systems. Escalate complex issues to the appropriate department. Perform clerical duties such as data entry, filing, and documentation. Ensure a positive customer experience in every interaction. Meet performance, accuracy, and communication quality targets. Required Skills & Qualifications. High school diploma or equivalent. Previous customer service or clerical experience (preferred but not required). Excellent communication skills—both written and verbal. Strong attention to detail and problem-solving skills. Ability to multitask and manage time effectively. Comfortable using computers, CRM tools, and online systems. Reliable internet connection and a quiet workspace. Preferred. Remote work experience. Experience in call centers, administrative support, or data entry.